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Custom Color Set
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66,689 Verified Client Reviews |
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Not happyFollowed all the instructions and had no results disappointed. Was really looking forward to receive my items and see the results not satisfied alt all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very pleasedThe last recent hair color sent was successfull and I was very happy with it Thank you I would like to change the star rating to 5 stars 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoVonne - We're so happy to hear that you're enjoying the Custom Color Kit! We truly value your feedback and look forward to hearing from you again in the future. |
Review.When I first got the box and mixed the colors together it looked really promising! after i had followed all the steps and washed out the color there was almost little to no change in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worked wellThe color kit was nice. It worked well & I liked everything included. It covered my white hairs. It did not change my natural color very much. I wanted a purple color. This is pretty much just a dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We apologize for the delay in response to your review and we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Needs to cover graying in front betterLove the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We're so happy to hear that you're enjoying you Made For You Custom Color! We truly value your feedback and look forward to hearing from you again in the future. |
Needs a tweak, but good first try.I was hesitant to try this, I have never colored my own hair before. Started getting much darker about 6 years ago and started getting highlights etc. This was a good option given that I canto go to the salon. However, the color was not exactly what I hoped for but good first try! I will ask for the color to be adjusted and I will try it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn J. - Thank you for your feedback. You have apparently already discussed this issue with our Color team. We're glad to hear that you could find a solution. Let us know if you need anything else. |
Hair colorVery happy with my color I'm looking forward to the next time I color again thank you eSalon I give this a 5-star 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie C. - We appreciate your feedback here at eSalon! We are so thrilled to hear you are loving our Enhanced Color. We appreciate you taking the time to try it out, and to share your experience with us. Please keep your eye out for an email from us! |
ColorI like this hair color, I just need it to be a little richer and I'm sure I will love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy J. Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations, however we are pleased to know that you like the color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the productI absolutely loved the product! Covered my grey better than I expected! My hair felt amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle R. - Thank you for your feedback! Nothing makes us happier than hearing our clients are pleased with their experience, and our colorists love creating the perfect shade for our clients! We look forward to blending your next color soon! |
DyedPretty good. Is a great product and never leaves my hair dry or damaged. My specific color I feel is a little ashy but overall love the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMindy S. - Thank you for your feedback! We are so thrilled to hear you are loving our Enhanced Color. We appreciate you taking the time to try it out our product, and to share your experience with us. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |