|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
Color setBetter than a box dye. Convenient bit fades fast 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCourtney - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Root coverageStill working with colorists to obtain more gray/white coverage. I’m so impressed that they reach out to me and keep trying to make me happy. I’m more than willing to keep trying until we get it right. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Happy customer!! (Not anymore)Loved this product at first. Would have recommend it to anyone. I got the exact color I wanted. no burning or scalp irritation, easy to apply, the packaging is so cute. But…… after several months of use (every 6 weeks to 2 months I would do my roots) IT FRIED MY HAIR!!! ITS LIKE STRAW!!! I then realized that with continued use it kills your hair. So at first it looked great because my hair was already really healthy. Now after several applications it’s dead, fried. Had better results with L’Oréal and Clairol. And it was less expensive. Canceled my subscription. 0 of 0 people found this review helpful. Did you? |
|
Healthy, but dissapointing colour!I had such high expectations, particularly as my hair is quite lightened anyway. Much darker than expected, have discussed with customer services, and re-formulating colour. However condition was lovely, and super easy to apply! Will review once my reformulation has been created, and I have tried. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNicolle M. - Thank you for contacting us! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We truly value your feedback and look forward to hearing from you again in the future! |
the color is still orange/redproduct is great 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not great coverageI like the convenience of it. , prep and application very easy. The color did not take around my face. I even applied it twice. Not sure if it this could be fixed. The color was very nice in the places it worked. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheila - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Lasts 3 washesI had a salon colour and roots were growing in (hi covid)... I decided to give this a try. They suggested demi permanent. After 2 washes I could notice my roots again. After 3 - my roots are back. :( They are less noticeable than prior to coloring but definetely noticable. The good news is - I made no mess on my skin (my stylest stains my skin and clothes so this was greatl!) (because they provide you with protection!!) Packaging makes this easy and specialized. This was worth a try. I will see if I can get something more permanent or refresh with the second containers they add on the first order (in case u have lots of hair). Great price but the price doubles after the first order. I would give it a try. 0 of 0 people found this review helpful. Did you? |
|
Coverage didn't "stick" as well this timeThe color is great! I'm very pleased with that part. The actual gray coverage didn't seem to take as well this time. I followed all of the instructions and tried to target the gray patches first, but the coverage wasn't nearly as good as my previous bottle. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKerri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color not what I asked forI specifically asked for an ashy light brown what my hair is is orange brown and this was on new growth with no color on it to affect the color application. The process is easy and the product box, instructions and application items are good quality. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsValerie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Five StarsBest mixed root color I’ve ever had! I’ve just got highlights added and my hair stylist exclaimed that the root color was an exceptional match to my highlights! Blended perfectly. Thanks you to my personal hair colorist. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsArlene-Thank you so much for your feedback! We are delighted to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We greatly appreciate you sharing your experience with us, and Happy Coloring! |