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Super Happy!Very pleased with my color as well as the presentation of the product. Amazing customer service as well. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
AwesomeI loved my custom color set. I will never go to a salon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReyna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Very niceWhat I asked for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Whats the point of a custom service?I explicitly mentioned my thick hair and virgin roots. I got the package and it wasnt enough for my whole head (this service is geared towards people with thinner and lighter hair apparently). I also followed their directions. I have been box dyieing my hair for years. This is the ONLY time I have ever gotten light roots like a damn band. And it did nothing to my lower hair. I did mention it was processed and gave a picture of its current color. Anyway terrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Medium brown came out blackI was trying to go from a blonde shade to a medium brown which is similar to my natural color. They gave me a color tint to fill my hair before dying it, which I did. I don't know how this happened, but the dye made my hair completely black. I emailed esalon and left a note for my colorist, but didn't receive much support other than use a clarifying shampoo or a color corrector. I did end up using a color corrector and now there are some hollow spots in my hair, but it is mostly brown. Overall I'm really disappointed with the lack of support from this company. I also don't think a color tint was enough for a color fill. Wish I could get my money back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LOVEThere is no comparison of esalon and box color. My color match was PERFECT! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrista - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colorLove it! It stays so much longer than box color i use to buy at the drug store 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not exact colorThe product in general is amazing. The color was not exactly what I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Long time subscriber, long time loverI have been a subscriber to eSalon since 2014 and have coaxed several friends to go onboard. We love it! It is convenient and the service is top notch. I have very little gray (sporadic hairs at my temple) and match my hair color. The color is a perfect match and I can get several uses out of one set. That fact, makes my specialized color a bargain and not a splurge. I was impressed when my colorist reached out and had me update my profile, since it had been a long time since subscribing. Yes, some things have changed...I'm rocking my curls, I am using natural products and still only covering minimal grays, the recommendation was for a much more hair healthy semi-permanent hair color and an option eSalon now offers. Service excellence. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Just did my new colorAnd I love it!!! Finally found my forever color, thank you so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |