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Color Set
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66,689 Verificado Comentarios de clientes |
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Love it!So far the color set has been amazingly good! I receive a lots of compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNurla - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
HairWas very happy with the hair colour and it came in a very pretty box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
TopJe suis ravie très bien pensé et kit complet il n’y a plus qu’à le poser!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow, Nailed It!I have to say trying this at home on my own, I was a little anxious. I am so glad, so happy and so wowed!!! I'm definitely going to continue to use. I really appreciated the email updates received that included right from the purchase to delivery. When my kit came and I excitedly opened it, the personalizaled note to me was a nice touch and it came with everything needed. Prior to purchasing, I submitted a pic of my hair so the Colour Mastery could best match what I had wanted to achieve and had been assigned to "Sarah". You nailed it gal! I love love love the colour :) Definitely love the product, great instruction included and going to continue using eSalon in future. Thank you :) 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVickie- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
good colorgood color, cover gray roots well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDora- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love this color!!!Thank you for the adjusted color formula!! The Dark Ash Blonde is definitely the shade I was looking for. The instructions were so easy to follow and helped me achieve the gray coverage and color I wanted. Thank you Esalon and my colorist Silvia M. for helping me achieve the look I wanted!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
WOMEN BEWARE!!! SEVERE HAIR LOSS!I have very long, naturally red hair. I've used this product two times to cover my grays. After the 1st application I noticed heavier than usual hair shedding. After the 2nd application on April 2nd I immediately had severe hair loss. It's been 2 weeks and I'm still losing hair at a catastrophic rate. I was literally crying in my bathroom this morning as I very cautiously brushed my hair and watched in horror as hundreds of strand of hair fell into the sink. I will definitely NOT be reordering, and I will warn every woman I can reach to avoid this company and their products. Sadly, the reviews I originally read were great. But when I Googled "esalon hair loss" hundreds of women had the same horrific experience! Beware ladies!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Is this a new formula?I have been a customer for 9 years but lately my colour fades really quickly and does not cover greys as well as it once did. Is there a formula change? When the colour fades it leaves my hair really brassy too. I have little shine and my hair feels drier whereas before I always had well conditioned hair after a colour. I’m so disappointed as I’m going to have to rethink my options. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Catherine: We are so sorry to hear that your hair color is fading quickly. We'll be happy to review your formula and make some changes to improve the coverage. Please check your emails, we've just contacted you. |
Great service & productsI’ve been using eSalon for 7 years now, they are great. I’ve changed my color a few times and every time they nail it. I’m very descriptive with what I want my color to look like and they mix it perfectly. The instructions are very easy to follow and I have always had good outcomes. Thank You again for my “new” great color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnita - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Disappointed in the declining quality and coverageI have been a eSalon customer since 2012, and I have to say I have not been impressed lately with this product. I feel that with the introduction of the "pro toner" the quality of what I have been using for years has gone down drastically. My color is no longer lasting, it is not covering as well (today it looks as though I used a rinse on my roots not a color to cover the grey and I even left it on 5 min longer than suggested!), and the product has been VERY inconsistent. Today when I mixed my dk blonde the product looked dark brown almost black in the bowl, last time it looked grey in the bowl. It used to be consistently a dark golden color. With the price going up the last two years I expect the quality to stay the same, not go down. If it continues like this I will have to go looking elsewhere. 551 de 568 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |