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Color Set
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66,689 Verificado Comentarios de clientes |
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Changed my previous review which was excellent to 2 starsI have read the other comments and the members who have been using your product for years seem to be disappointed as I am. This new formula leaves red highlights and fades as well as doesn't cover the greys. Please go back to the old formula. I use to get compliments all the time about the color and the shine and since you've switched I have not heard any comments. This new dye formula isn't even close to how good the dye was before you switched. They have sent me free dye to try and make the color better but it still isn't as dark or as shiny as with the old dye formula. I hope you switch back to where ever you were getting your dye product or formula. People didn't even know I dyed my hair and when I told them they wanted to know what kind I used. That doesn't happen now. I have been a member since 2015 at least and it's a shame the changes your making. You had a great product and it made it worth spending the money and now the only difference is that it still doesn't damage the hair quite as much as the store box brands. The color is dull, doesn't cover greys well and washes out quickly as well as leaves awful red highlights for those of us with dark brown hair. Please switch back to what ever kind you were using before. Finally got the darker color I was looking for but it fades and doesn't cover greys like it use to. Please switch back to the old formula. It seems like a lot of people are having the same trouble with the fading and the roots not being the same color as the ends. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Wo bleibt meine HaarfarbeWurde von Ihnen am 2. April verschickt und ist bis heute nicht angekommen. Ich bitte um Rückmeldung, Jana Lohss 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana L. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Colore perfettoColore bellissimo, la tinta non brucia, si stende facilmente, la confezione è piena di accessori utilissimi, capelli nutriti, tutto perfetto. Sicuramente riacquistero' questo colore. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Unbelievable!!! FantasticI followed the instructions, and my hair looks so, so amazing, even the consistency of it…after one time coloring. Greys are gone, beautiful natural color that matches my complexion…Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMithra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best shampooLove my color! My hair is so shiny and soft after I use my custom color kit! Please let me know which shampoo & conditioner comes in kit so I can order it? Would love to use all the time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! Keep an eye on your inbox for more details regarding our Shampoo and Conditioner. |
Definitely RecommendI was skeptical and nervous to try this especially since I have a baliage but the color was perfect and covered my grays and blended beautifully with my baliage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing product at an amazing price!When I turned 60, I thought I deserved color at my Aveda salon. It was okay but didn't not come close to my eSalon color. After a year and tons of money spent at the salon, I went back to eSalon and I couldn't be happier! My experiment is over! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Perfect matchThis colour was a perfect match to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color matchHi! I am very disappointed I asked to match my current color and whole crap it wasn’t even close! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not come ver my grayI have received 2 shipments. The first did not cover my gray so I thought maybe I didn’t follow the directions carefully so I gave it another shot. The 2nd time did not cover my gray either. Followed the instructions to the tee! Not satisfied with product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |