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Love it!I've been using eSalon for more than 10 years and have had excellent results for the most part. I would hope you keep your price point low as the recent increases will not be able to be sustained even if it is a great product. You could improve your loyalty program by adding free eSalon birthday color for those of us who have stuck by you year after year. Thank you! 95 de 96 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConny - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products and pricing each and every day. We hope to continue helping you find hair perfection! |
BewertungSuper Farbe. Toller Glanz und das Haar fühlt sich angenehm und weich an.Und die Farbe brennt nicht auf der Haut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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3 rd color orderI was looking for a particular shade of auburn color hair. The first one was too brown dark. The second one had too much red mixed in and I hated that color. I wanted a natural looking shade (auburn). So I tried one more time sent them what I wanted with a picture of what I have and a picture of their color sample so they know when I wanted and they got it right !! Give ESalon a sufficient time and keep letting them know exactly how they need to change the color and they will get it right or not charge you to fix it. I’ll stay with my plan as long as I can afford their very reasonable prices. I now in a few months have the color I want. Thank you ESalon for my new look. I went from all very light silver gray hair to a much younger looking hair. Janet S. 16 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair dyeDidnt cover my white this time mix was abit thick 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Janet! We are so sorry to hear that the hair dye didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
The color was brighter than expected.Actually the color was brighter in the front of my head and much darker in the rest of my hair. I am not sure if it had to do with the way I applied it. It also did not cover my gray hair very well. It did blend it but i could begin seeing some gray hair after few hair washes. I would try a darker color next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CouleurMagnifique et livraison rapide 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color like you receive at any high priced salon!!Love the color and after a month it's still looks beautiful!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
MariaThe first time I bought the color set it did cover my Gray hair. But the next time it change little bit but it didn’t cover a lot. & the next time it did the same it didn’t cover a lot of my Grays Hairs 😞 & do love it but this time it does covers my Grays I’m going to buy it one time let’s see what happens. Thank You 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Permanent? Nope.Ive had cheap boxed dye last longer. This is low quality and not recommended. I tried it out for two months and had nothing but disappointment. I even tried darkening the color, but it washed out almost immediately. Will be cancelling my service asap. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMakency - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not satisfied.The color is not what I anticipated. It’s a bland brownish color that barely colored my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |