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Color Set
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66,689 Verificado Comentarios de clientes |
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Didn’t cover grey hairTried this and wasn’t impressed. It didn’t colour my grey which is what I wanted to hide. I did like the colour on the highlighted parts of my hair but not in my natural hair colour it turned my hair a ginger colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Naomi: Thank you for contacting us. We are sorry to hear that the hair color didn't meet your expectations. Please check your emails, we've just contacted you. |
cute but not as dark as the picturedefinitely deposited color, but it’s fading every time i wash it. and it’s much lighter than it looks in the picture. i actually kind of like it, but it’s not what i thought i was buying — and ill definitely have to dye it again as it grows out which is kind of a bummer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Hannah. We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback |
Deckte am Ansatz nicht ausreichendDer Farbton ist passend, aber mein grauer Ansatz ist nicht richtig abgedeckt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra A.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Love it!I've been using eSalon for more than 10 years and have had excellent results for the most part. I would hope you keep your price point low as the recent increases will not be able to be sustained even if it is a great product. You could improve your loyalty program by adding free eSalon birthday color for those of us who have stuck by you year after year. Thank you! 95 de 96 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConny - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products and pricing each and every day. We hope to continue helping you find hair perfection! |
BewertungSuper Farbe. Toller Glanz und das Haar fühlt sich angenehm und weich an.Und die Farbe brennt nicht auf der Haut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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3 rd color orderI was looking for a particular shade of auburn color hair. The first one was too brown dark. The second one had too much red mixed in and I hated that color. I wanted a natural looking shade (auburn). So I tried one more time sent them what I wanted with a picture of what I have and a picture of their color sample so they know when I wanted and they got it right !! Give ESalon a sufficient time and keep letting them know exactly how they need to change the color and they will get it right or not charge you to fix it. I’ll stay with my plan as long as I can afford their very reasonable prices. I now in a few months have the color I want. Thank you ESalon for my new look. I went from all very light silver gray hair to a much younger looking hair. Janet S. 16 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair dyeDidnt cover my white this time mix was abit thick 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Janet! We are so sorry to hear that the hair dye didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
The color was brighter than expected.Actually the color was brighter in the front of my head and much darker in the rest of my hair. I am not sure if it had to do with the way I applied it. It also did not cover my gray hair very well. It did blend it but i could begin seeing some gray hair after few hair washes. I would try a darker color next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CouleurMagnifique et livraison rapide 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color like you receive at any high priced salon!!Love the color and after a month it's still looks beautiful!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |