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Color Set
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66,713 Verificado Comentarios de clientes |
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Doesn't cover th e little bit of gray hair I have😞I love the color it's amazing. How ever I have two problems it really doesn't cover my gray hairs for more then a week and it also drys my hair. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLady D - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color 7.40I I loved this red copper color it looked so good and covered all Grey's on me I would get it again. But they changed the color on me to this ugly intense red so I canceled my subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Ameerah, we’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Looked great for about 2 weeksThen greys started coming through again! I get better and longer coverage with ones I purchase for £7 in the supermarket. I would like a refund and to cancel any future orders. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoiya H. - Thank you for contacting us. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Last color didn't fully cover gray.I'm not sure why this last time was different but I was disappointed in the coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Doesnt cover grayThis color does not cover my gray hair. Within 2 1\2 weeks the color has ready faded and i need to dye again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I expectedIt's not covering my grey's as I would like and the color doesn't last long. The color isn't quite as I would have liked as it's adding reddish tones to my roots when I would prefer it to be a neutral dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMalak - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wonderful color coverageThe care taken to provide me with the perfect balance and coverage was delightful I am so pleased and satisfied with the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFaye - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nailed itI don't know how you always get the perfect colour, even when I'm trying something new but I'm so impressed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nice colorColor was nice...ends faded quickly...would like to try Dark Brown Sugar Would it be any different from my last order..dark brown sugar sounded good..should I try it? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. We are excited to continue working with you! |
Pas la bonne couleur !Impossible de vous envoyer un fichier pour commander la bonne couleur ! C'est dommage de ne pas montrer au client les couleurs (flacon 2) avant expédition alors que j'avais téléphoné pour demander explicitement la couleur que je voulais. Beaucoup de perte de temps. Dommage qu'on ne puisse pas vous envoyer de fichier PDF ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa H. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration ne corresponde pas à vos attentes. Nos coloristes vont vous contacter par email afin de vous aider. Vous pouvez également nous envoyer des photos (PDF) par email. À très vite ! |