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Color Set
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66,713 Verificado Comentarios de clientes |
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Color perfect, but fadesCustom color is a rich, dark brunette. Perfect at first, but after 3 weeks lightens up to a more red-orange. I do have an old perm, some gray which affects the color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible color and quality. CancelingThe color left my hair dry and brassy. Going back to my original color with Madison Reed. Also company provided no notification of automatic subscription. Support call finally got me resolution but via condescending support rep 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not impressedOrdered dark blonde (copper ash) there was definitely copper in there, was hoping for a lovely dark blonde, ended up with Auburn. Was not impressed at all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Fiona! Thank you for sharing your feedback with us. We are so sorry to hear that the hair color didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
My Custom Color SetI'm very pleased with my color set. Color will lasts through every other day washing when used with the weekly retreat. My hair stays vibrant and healthy looking. The one mistake I made was using the blonde toner set that was recommended to me and I did not like the outcome. I have been trying to stay away from red tones and that is exactly what the toner did. I won't be using it anymore. But will continue to use the color set. Thank you eSalon. 16 de 18 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We're truly sorry that our Color pro Toner did not provide result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
My new colorI absolutely love the custom color that was created for me! The colorist really listened to what I wanted. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love!Wow, I don't have to second guess myself at all! Step by step instructions with times for each made it so simple. Looking forward to my next kit! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colourAlways adapts the colour as requested to get best result depending on the time of year. Love the rich colour I get. Lovely product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My first timeThis is now my go to for hair color!! I absolutely love the results I got and the price is amazing! It was easy to apply and rinsed out well! Definitely leaving auto ship turned on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Fantastic Colour EverytimeThe bespoke colour choice is ideal for those that don’t want a supermarket shelf ‘block colour’. The tones of Esalon colour are superb, even my stylist comments on how good my colour is. I’m saving money and my hair looks fab! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome color match, but still have the greysThe matching of my color ( which wasn’t easy, I have at least 3 color tones to my hair) was absolutely on point! Unfortunately, it didn’t cover all of my grey hair. I even made a point to over saturate the greys that frame my face, but they are still very visible. Love the color that DID take though! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |