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Color too blonde for meThis leaves my hair really soft and highlighted but I find it too blonde for my liking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It didn't cover my gray as promised.I am so disappointed. I've begun to get gray hair, which is why I purchased the hair color from this company, as it is advertised to cover gray hair. It didn't cover/color even one strand of my gray hair, so it's money wasted. I don't want to receive any future orders! Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClarissa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Best Root Touch-Up kit everI ordered the custom root touch up kit a while ago and kind of put off trying it because I thought with all the items the kit included, that it would take time to learn. I am so impressed. Not only was it easy to understand, but I usually have to use 2 boxes of the Clairol or other root touch up boxed brands ( I have alot of hair and my gray roots come back fast ), but eSalon included more than enough to cover all over! The brush was wide and worked great. I loved the great quality of the gloves and was happy to have 2 pairs so I could use a clean one for the shower rinse. The protective cream you put around your face to protect your skin from rogue color worked amazingly (will remember to put it on my ears next time too). The color turned out so perfect, was exactly what I wanted and covered my grays. I will never go back to the other brands again (they seem too cheap in quality now). It may seem like a bit of a higher price, but it comes out about the same since I was using 2 boxes of the other brands and this kit contains so much more and such a higher quality. Highly recommend it. Am so impressed with the root color kit that I might just have the confidence to try the balayage highlighting kit so I can go even longer between salon visits. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Really like colorReally like color, still working on end result. Best hair color I've ever used though. I will always stay with ESalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiranda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Color didn’t last.I just got my first color set. I tried it and left my hair like I had not dye it. I have very stubborn gray hair. Not satisfied will give it another try but it looks like this would not work for me. Very dissatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not keep colorSo sad! Did not cover all, a few greys showing. Within 4 days more greys peaking out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easy peasyI love this system. Instructions easy to follow. I’m not spending 300 $ every 6 weeks. I get great coverage. Color is long lasting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDuchess - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love this colorI’ve used boxed color from the store and that left my hair damaged. For awhile after that, I was having my hair done in a salon and it looked great but it was definitely breaking the bank. Then I found esalon. I cannot love this color enough. It leaves my hair so soft and shiny and HEALTHY. This is the holy grail of hair color, folks! I’m a customer for life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiselle - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Absolutely AMAZING!I was hesitant in buying an online hair color. I have had such a hard time with my gray hair coming through color in the past. I am two weeks in and NO GRAYS! There has no been a single gray hair yet. The color has held and it looks amazing! I get compliments every place I go. I had to go to the ER and, while there, FIVE people commented on the color and how natural it looked after I told them it wasn't my natural hair color! I have long hair and the amount of color was perfect! I gave five stars because that is as high as it goes, but it is even beyond that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
MitigéeLa couleur est jolie. Malgré tout je suis déçue car j ai respecté les instructions à la lettre et mes cheveux blancs ne sont pas intégralement couverts... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosalexandra L. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration ne vous ont pas totalement satisfaite. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |