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Color Set
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66,713 Verificado Comentarios de clientes |
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Custom Color SetI have used eSalon for several years. It is one of the best color products I've ever used. And so easy to adjust the color with the colorist if desired. It is easy to use and gives very natural looking color. Best of all it doesn't have a bad scent like so many color products and it is not messy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeorgia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Roots corrected!This color mix seems to have calmed my roots down a little bit. I love the dimension and how healthy it looks! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're thrilled to hear that you're enjoying your custom color. We look forward to our next opportunity to delight you! |
Très belle couleurJ adore ma nouvelle couleur surtout que c'est ma couleur naturelle.facile a faire . Les explications très facile à comprendre .j ai enfin retrouver une couleur naturelle et qui me va .et surtout qui me plaît merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Shame formula has changedVery disappointed, after using this products.for a couple of years now, i have had 3 subsequent disasters. Contacting the team is terrible and team member very unhelpful and to make matters worse over charged me by £45 and insisted I required to send the my bank statements to prove the money had been taken and not returned .... money back guarantee.... total sham.... be careful folks 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Susan! We are sorry to hear about your personal experience, we'll carefully review your case, and we will contact you to provide a solution and to help you further. |
Commande manquanteBonjour, je n'ai toujours pas reçu ma commande du 4 mai Cordialement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYaële P. - Bonjour et merci de nous avoir contactés. Nous vous remercions pour votre patience concernant nos délais de livraison. Nous allons revenir vers vous par email, afin de vous tenir informer de l'avancée de votre commande. Nous restons à votre écoute si besoin ! |
OrangeLeider hab ich orangene Haare am Ansatz der Rest blieb dunkel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorinna K.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Amazing coverage and depth of toneI was sceptical after reading reviews before buying these products as the reviews were so good I thought they were made up! Well I now know that’s highly unlikely as now I have used the products twice, I myself rate these products very highly, together with the amazing fast and informative personal support from eSalon staff. Brilliant. Update: I first ordered this in January 21, have used it since and have adjusted the colour a few times. I used my new colour yesterday and still feel as strongly nearly a year and a half later. I love these products, the extras you get in each pack - even two sets of good quality gloves - and the service and expertise is second to none. I wouldn’t go anywhere else now. Thank you eSalon 👏🏻🏆🥇 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Color blends in perfectly!The hair color blended nicely with my natural hair so it hides my grey hair perfectly! Also, I love how it doesn't fade after a few washes! My hair is evenly colored and shiny! Not brittle and no grey spots anywhere. I will continue using this product and I don't mind is if it's a bit expensive compared to box color products, it is worth it! I will try in my next order one next shade up to give my hair a bit of color. I'm really excited now :) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarion - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Customer service/colorists make all the difference as my hair color evolves.Update 3: Spring 2022 I've been using Esalon color for awhile and they have adjusted my color for me to cover more gray and to soften the color and I LOVE IT. I have to say, I'm not going back to salon color. My stylist is amazing, but it saves me so much money to do it this way and I get compliments on my light auburn shade all the time. Thanks for the great service and changing with me as my color choices have evolved. 2021 Update 2: The replacement color came pretty quickly. I really do like the color and their easy coloring method. Update 1: WHOOPS! Wrong color!! I received my second order a bit late--I understand that it's crazy with the Coronavirus. But, I received the wrong color in the mail. Thank goodness they put our name on the color and poor K---- didn't get her black hair color and I didn't get my copper hair color. The person on the phone was nice when I called in to notify the company, but she only gave me a credit for the shipping after I specifically asked if I could receive credit. She also could not guarantee when I would get my color. It's guaranteed that I like my color. Wrong color!? this time and I'm unsatisfied. I was a customer before the stay at home order. I think it would have been prudent for the company to credit me for the entire purchase this time due to their error. I recommended ESalon on my FB page and I'm rethinking it. Guaranteed means 100% guaranteed. I hope they do something about this. Before this happened, I was delighted with my first order. After my first order, I wrote this: The directions were excellent and the color was amazing. With copper color, it can go horribly wrong and I was nervous for my first order, but the color couldn't be better--it's vibrant without looking brassy or fake. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color setThis is my second time using and I am loving my hair color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |