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EasyIt is very easy to use the eSalon products. I had hand surgery and in a cast right now so my husband had to help. The first time around we actually missed some places. All in all he did a pretty good job. I love the fact that my hair is silky after washing and conditioning.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
colorI have many compliments on the color from other women including myself....thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColourNot sure why but last colour turned out pretty dark on ends with just the top showing the red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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poor grey coverage.Poor grey coverage. In addition, I made specific note prior to purchase that my hair tends to show more strawberry red tones after coloring and that is something I wanted to avoid. No one listened, and I have this aweful strawberry red hair now, until I recolor again with a different brand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ResultThis set of color left my scalp stings and after washing my hair my scalp was red and painful. It's a first time I dont if the mixture change, one thing I know for sure something is wrong 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Grey coverage is disappointingLike several other reviewers, I have noticed that the grey coverage isn’t as good as it used to be. Also, my color is oxidizing (going from dark brown to brassy orange) sooner than normal (with usual and consistent exposure to sun, which speeds up oxidation). I have loved esalon for years but I’m considering changing after my last few colorings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I triumphed over my grey hair!My hair is steel grey, with no warm tones. I didn't want to go back to brown, as it invariably grows out orange. I settled on a soft black which I apply with a wide tooth comb, leave it on for just 10 minutes and follow up with high gloss conditioner for grey hair. It looks natural, my curls are defined and I am getting rave reviews. I have short hair and one order goes a long way. I'm a happy customer.! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorationJ adore le résultat obtenu.pas de reflet rouge ou orange au soleil. Toujours parfait après 2 semaine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Positiv überraschtMitten in der Coloration hatte ich echt Angst dass meine Farbe ruiniert ist. Aber das Endergebnis sieht überraschend gut aus. Ich bin gespannt, wie lange die Farbe anhält und werde nachbestellen, sobald ich überzeugt bin. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy but not estacticI love the color. Just what I was looking for. The only problem it still did not cover my grays great on my sides of my face.. I feel I will have to color again with 2 weeks because they will gray will be showing bad enough that I can’t pull my hair back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |