|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
Didn’t cover my roots.This is the second time when I received my order. First time it was perfect. Covered my roots properly. Loved the color. Everything was perfect. But this time it’s totally a different story. When I applied color as per instructions into my roots and leave it little longer then recommended time because my hair takes longer to catch the color. It didn’t work for me at all. As soon as I washed my hair most of the color had gone. Roots were so light in color then my whole head. Seems like I didn’t dye my hair at all. It was our big celebrations and my hair dyed in two tones. I couldn’t get another color on time from other store because of lockdown. I’m extremely upset about wasting my time and money. It all went into garbage 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSaima - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Turned on ginger!I've ordered dark blonde and it came on ginger!!! Very disappointed 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMari P. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. We truly appreciate your feedback. |
Too darkToo dark with red in it Not happy 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleThis is why I stopped using in the past, my hair is now too light. Everything I had liked about my hair is now gone. It like no one even read what I wrote in my directions. It looks terrible!!!!!!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLindsey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Need better gray coverageThe hair color I got matched my hair perfectly, but only days after putting color on my roots first my grays are already showing 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKristin - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
FabulousThe color was spot on and the grey coverage was amazing, the step by step instructions were also very helpful, I would recommend this product to all those who have had trouble covering their greys, I will re order when i need this again. Great concept and absolutely everything included in the box that you will need. 0 of 0 people found this review helpful. Did you? |
|
Wonderful color!My custom color turned out beautifully! Exactly what I asked for. Very easy to apply and didn’t dry out my hair. I love it! Thank you 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPamela - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your results! We appreciate you sharing, and Happy Coloring! |
Customised Hair Colour SetThe colour was great and all the instructions were easy to follow. The quality of products were good and left my hair feeling natural and healthy. 0 of 0 people found this review helpful. Did you? |
|
Great compliments!I used the products on my hair just before making a trip and everyone gave me great compliments. Thank you so much for listening to my request. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTammie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the color!Thank you e salon 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDebi - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |