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Color Set
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66,713 Verificado Comentarios de clientes |
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I love the colorI love the overall color it looks pretty but my sides where the gray and three days the gray come back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPearl - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
faint coverageI didn't see where it covered my gray on top. I am trying a darker color and if that doesn't work I will cancel my subscription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPat - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I was charged without my permission!Stay away! I didn’t order any products from them, I was charged without my permission. Now I suppose to ship their product back which I didn’t order, and they will do refund for again the order I didn’t order!!!!!! Be careful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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happyVery happy with the new color, just wish it didn't wash out in areas after one shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Absolutely beautiful!I love my new color, and I'm not changing it for now. At first the roots looked a bit lighter than the rest, but now it's all at the same tone. Every time that I do the refreshing, the product leaves my hair radiant, silky and healthy. I'm very impressed with the results...thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdriana - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect color!I'm very happy with the exact color. Keep it coming! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Perfect colour!Asked for a change and it was beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the colorMy color choice came out perfect for my roots. I was able to preserve my existing highlights for a bit of an ombré affect. My only concern was the grays around my temples didn't take the color even though I did this area first and did the recommended time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It didn’t pick up my greyMy grey didn’t take the color, this is the first time it didn’t take 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not a colour I wantedStill too brassy too yellow not what I wanted requested more ash, doesn’t seem to be listened to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Ruth! Thank you for sharing your feedback with us. We are sorry to hear that the color hasn't met your expectations. But no worries, one of our colorist has contacted you via email to assist you further. |