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Color Set
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66,689 Verificado Comentarios de clientes |
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Quality of color is fading awayI agree with Anna R. who posted a review on April 13, 2022. I called to address the same issue as Anna R. a month or so ago. I agree that the color is not lasting as long as in the past and the quality of the color has been drastically reduced. Please return to the original formula or I too will be researching for another option soon. There is obviously a problem with the formula since several clients are expressing similar concerns. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not very long lastingI colored my hair on May 9 and my grey is back already on 29 May! I only washed my hair twice. Please help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Green hairThis left me with green hair and had to be corrected immediately! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not lastI recently used my usual treatment to color my gray roots. It didn’t last and looked very pale blonde as I washed the color out. I am forced to go back to my salon this month. The color does not seem to be working anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color doesn’t hold2 shampoos after color, it’s completely faded off my roots and gray. Loved the idea of this brand. But it doesn’t stack up against others in the same category. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry to hear that your hair color is not providing the coverage that you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Not for meMixture is too thick to work with, dries up very quickly, and as a result, the colour application looks choppy. It also washed out within days, even with using their colour shampoo and conditioner, and I have short hair. Gave it a second try, not impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdele - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Die beste IntensivtönungDas Colorset von Esalon wird in einer schönen Verpackung sehr zeitnah geliefert. Die Anwendung ist gut erklärt und einfach. Das Ergebnis ist umwerfend. Ich habe noch nie eine Intensivtönung gekauft ,bei der das Ergebnis so schön war. Die Farbe entspricht vollkommen dem, was ich bestellt habe, die Haare glänzen nach der Tönung und sind seidig schön. Ich kann den Kauf jedem empfehlen. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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eSalon hair color and productsI so love my hair color and the different products I get from eSalon! I've been using this service for years. I also use other hair products and have very much enjoyed ALL of them. My hair is left soft and luxuriant. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Amazing Colour!I absolutely loved this, the colour is so vibrant and matches my skin so well. I have never received more complements in my life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned hair purpleTurned hair purple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Karen! We are sorry for the inconvenience with your custom blend. Please check your email, we've just contacted you to assist you further. |