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Color Set
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66,736 Verificado Comentarios de clientes |
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Worst experience everThe first time I received my hair color from esalon, it was the right color which was natural black. The second time I received my hair color from them, they sent me a reddish tinted color and I hate that color in my hair. Not knowing my hair color would turn out that color I dyed my hair and afterwards it looked horrible. I did not change anything in my plan so I have no idea why they sent me that color. I even emailed them about it and they told me to send them a picture which was yesterday and they still have not gotten back to me. You can’t mess with peoples hair. I was furious. I will not ever use their products again. I found a better product to use and got my hair back to how I wanted it. Just warning you all that you never know what color they will send you. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNidhi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brown not redThis hair color is a lot of brown and very little red so I will be reapplying a different color to it to get back to my red head that I have had for 30 years 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Keine Grauabdeckung1. die Lieferung dauerte viel zu lange. Ich war sehr unzufrieden. Deshalb konnte erst jetzt die Farbe angewendet werden. Die Farbe ist sehr schön, doch leider konnte eine gute Grauabdeckung nicht stattfinden. Ich habe alles so aufgetragen wie angegeben und die Zeit eingehalten (sogar noch etwas länger) aber das graue Haar welches eigentlich komplett abgedeckt werden sollte, ist immer noch sehr prägnant. Was kann da genau gemacht werden ist meine Frage. Vielleicht erhalte ich dazu eine Antwort 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarika H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Super awesomeReceived my customize color and it was worth it! Easy to read instructions, great gray coverage. Can’t wait for my next order! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMigdalia -Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colourIt was taken me a few changes to get the colour that’s right for me, but ESalon made the adjustments, as I asked, and now it’s perfect, it doesn’t look like my hair is dyed, it’s also very shiny. I love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorI love this color ! It is very natural . I use ammonia free because I have bad skin allergies. I’ve used it several times now and my only complaint is it doesn’t give enough grey coverage . I still have a lot of visible grey around my crown upon completing the dye kit. I will definitely try this color in the permanent option! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair feels amazingThe color brings out my eyes and my hair feels healthier than it was before I dyed it with this dye(if that’s even possible) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
They got it right!!After becoming tired of spending 100's of dollars at salons and never getting exactly the color I want (remotely matching my natural red hair color), I decided to try esalon. My hair color has never looked so natural! They mixed the colors perfectly and delivered exactly what I wanted. I was SHOCKED! Now I have the perfect hair color and a lot more money in my wallet! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Amazed!After paying my professional hair stylist to match my greying roots to my natural hair a fortune only to have her misplace my personal color "recipe" and then turn my beautiful golden copper hair to kool-aid colored roots I was extremely nervous trying e salon. I actually cried while blow drying my hair because my roots actually match my natural color. I'm a massive fan! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colorFinally got the color right! No brassy over tones! I didn't do a great job on roots in the back, but that was on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoAnn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |