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Color Set
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66,689 Verificado Comentarios de clientes |
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First timeSo easy to use. Probably easier using it after the tint rinse as hair is towel dry. Went on really well, covered in a uniform colour which I was worried about as naturally dark brown but years of highlights. 100% sure the tint rinse helped give me a uniformed colour. Will definitely not be returning to sitting for hours for highlights. All over colour as and when I need it the natural highlights will provide me with the difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hit or miss.While I like that you get a colorist who helps you find the best shade for you, sometimes it's a hit or miss. My hair has gotten very light from highlighting and natural Florida sun and I find that sometime my color just comes out to dark, even when just focusing on roots. Still would continue to purchase, just need to find my perfect shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorProduct quality was excellent but color was too dark after application. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worst colourists everHorrible colour, totally different what I expected, I would like to be ginger and now I’m full red hair!! 😡🤬 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Patricia! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to provide a solution. |
Service not as advertisedCame back to e-salon on after taking a year off from color. Followed all the steps, updated profile with current pictures, and explained exactly what I needed. The colorist never bothered to contact me to clarify anything. Actually I doubt that she even looked at my comments or photos. They sent me 1 bottle of color which would not be enough to color my long hair with lots of premature grey and almost a year without coloring. When I called to get an explanation I was told that there were no colorists available and I’d have to call them back. That is extremely poor customer service and not what this company claims to provide. I’m better off going back to store brands like L’Oreal or Clairol. Not a happy customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This company is revolutionary for any person who colors their hairWow! I’m in my mid-50s and I’m constantly coloring gray roots being a natural brunette. Going to the hair salon at $300 a pop gets expensive very quickly I stumbled upon this company and thought might as well give it a try Wow!…when I saw the box and opened it I thought “what professional packaging and a good amount of product,”; I was hoping the results of the color would match my initial positive impression. Well I’ve completed my color and I am giving it a 10 out of 10. Instructions super simple to follow; they are very smart dividing how are you color your roots from the rest of your hair (which is a mistake that many people make and coloring their entire head when the roots need to be one color and the rest of the hair needs to be slightly lighter so you don’t have color buildup). One incredible benefit is once you color your hair if you want it slightly different the next time, all you do is send a picture of your hair, call or type in what changes you’d like to see and the colorist will custom make the next box of color for you. And you can keep on doing this until you get exactly the color combination you want for your hair. Incredible, like I said this will revolutionize hair coloring! As long as they don’t change the formula, or the quality or price of the product, they have me as a customer for life. 67 de 71 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ExcellentColor specialist heard my needs and make sure that my color was perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing ResultsI was advised to use a demi-permanent to start because my short hair was very bleached. I needed to lay in color in order to have a base to go darker. I love the golden dark blonde shade. Can't wait to begin my permanent color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Need slightly darker shadeNeed slightly darker shade 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Totally RED after telling them NO REDI don’t know why people don’t listen to me. I told you this would be too red and it’s bright orange. Totally disgusted and furious. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |