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Color Set
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66,772 Verificado Comentarios de clientes |
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SuperTolles Produkt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my hair colorEasy to use comes when you need it. Will not change customer for life 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color! We look forward to the next opportunity to delight you! |
Not my choiceI absolutely hate esalon makes purchasing decisions for me and send products I don’t ask for, but sure am charged for! This has happened in my last 3 orders and I’m done with this company. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Renotta! Thanks for reaching out. We are so sorry for any misunderstanding with our last 3 orders. Please check your emails, we've just contacted you to help you further. |
Ratio inconsistentSo I been witnessing inconsistencies on the ratio developer/ color for a while..no biggie I guess ... The last shipment was soo obvious that the color bottle was full and developer a 1/3 of the bottle. ( I have pics) Did u change the formula.. I like to know the exact amount Of developer and colors..so I can make sure I get the result expected.. Making me a bit nervous the inconsistencies.. I am expecting a RSVP.. Thank you! Laurence 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Laurence! Thank you for contacting us. We are sorry for the inconvenience with your orders. Please check your emails, we've just contacted you to help you further. |
Great experience!Kit was easy to use and instructions were clear and detailed. I am very happy with how the color turned out and have gotten many compliments. My biggest concern was covering my outgrowth and not ending up with "hot roots". The kit included both the color for the outgrowth and a separate color for the rest of my hair. It turned out great! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved itThe color came out awesome.. just the way i wanted it to.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Fabulous productDid a great job covering my stubborn greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color and coverage. We look forward to the next opportunity to delight you! |
FabLove it, easy and affordable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useI loved the color although I will go lighter next time. Also, did not cover my white/grey hair around my face even though I put it there first. Still okay with it though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLona - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Horrible formulaFollowed directions to the letter. Hair turned out copper roots, pink ends, and patches of blond that didn’t get covered. I didn’t even want to leave the house, I was so embarrassed. Paid $150 to get it fixed. I don’t want any subscription. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Heather! Thank you for contacting us. We are truly sorry to hear about your personal experience with eSalon. Your colorist will carefully review your case to provide a solution. Please check your emails. |