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Enjoying my color subscriptionLike the subscription very much. Color is great. Product does not contain tons of ammonia. Covers greys reasonably well. Would like to see continued reductions in packaging (perhaps ask each time what we want/need vs sending it all) and reduced plastic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Andrea- We appreciate your feedback and are thrilled to hear you're enjoying your hair color and experience very much. We understand your concern about reducing the plastic in your Color Kit and I'm happy to inform you that over the years eSalon has made many adjustments to become more sustainable. You can view some of these efforts and changes at the following link: https://www.esalon.com/hair-color-mastery/inside-esalon/what-does-sustainability-look-like-at-esalon |
Color Set habituele Chataine Foncé /Doré 20VBonjour , ma coloration fabriquée a ma demande etais parfait ! J'ai recu chatain foncé /doré 10V que j'ai appliquer des que j'ai reçu , j'adore mais entre deux serras parfait ! avec un Doré 15V a ma procahine commande serras parfait. Merci beaucoup a votre écoute . Cordialement, Leticia 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AMAZING!!!I done my hair in May, and here we are in June almost July and the color is still in my hair!!! I highly recommend this place, because the dye didn't even hurt my head which is super sensitive! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kayla - Thank you for the wonderful review! We are super delighted to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect every timeI asked to have my color lightened slightly and the outcome is gorgeous. I will likely ask for one more lightening because the result was just stunning. I love this service so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Julianna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
A little too dark the color but it is good qualityGood quality color product but color is too dark for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGisele - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Grey coverageThe color for grey does not last, for me, longer than a month. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRandi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
they charge you when they want todont buy this product, they charge your card anyways despite me filking out information to stop my plan. I am very annoyed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTasneem - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
It was okI was not as impressed as I wanted to be. After my previous online color provider closed leaving me with only a few options besides drug store color, I decided to try eSalon. Color was not as dark as I thought it would be and it seems to be fading faster than the other color I used. I decided to change my color to darker, so we will see how that color is. They were fabulous when I asked to go darker. I will give it another go to see if I have better results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love it the colour stays scolour stays sooooo much longer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorLove the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Bobbi - We're super thrilled to hear that you're loving your hair color and we truly appreciate your review! We look forward to our next opportunity to delight you. Happy Coloring! |