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Color Set
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66,689 Verificado Comentarios de clientes |
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Good stuffI like having the product delivered, especially like how I can communicate with a colorist to make any adjustments. Color lasts longer if used with Tint Rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
AwesomeI 💕 my color, it looks so natural. Thank You. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Stlawrence - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We look forward to blending your next color soon! |
So very happy!I am so glad I took the leap of faith and tried eSalon. My hair feels really soft and healthy, and looks shiny. The color came out beautiful and most important, no more greys!! I feel so much better about how I look! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Nancy - This kind of feedback is very rewarding. We're super elated to hear that you're enjoying your hair color and you're happy with your decision to join our eSalon family. We look forward to the next opportunity to delight you! |
Love the natural toneI love how natural my tone is after a colour. I have used the cheaper brands and just looks fake. Whereas this leaves my hair looking healthy and doesn’t look dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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MarietaI just tried the color today and Fall in love with the color , leave my hair very shine and soft, very manejable too. Will continue using the products but changing to every 3 weeks. I also Like the kit very cute. I will like to have a free shipping.? Thanks for the service. Marieta 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Marieta - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair! Our free shipping threshold is $42.00, we also offer waived shipping on every other box when you order multiple Color Kits at once! We look forward to continuing working with you. Happy Coloring! |
Good for scalpThis is so easy to apply. and doesn't make my scalp itch and burn like other products do, (even professional ones). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Finally used this productI am extremely satisfied. The kit had everything need for professional color. I really like how this came out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Donna - we greatly appreciate your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Formula has definitely changed.I've been a long time customer and at first I thought it was my imagination but I can see that the formula has definitely changed. Barely covers my gray hairs any more and the color used to last 3 to 4 weeks, now I'm lucky if it lasts 2 weeks. Unfortunately, it's just not the same. I hate to leave a negative review because you got me through the pandemic without having to show my gray hair growth. Thank you for that. I will also say your customer service is amazing! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AgreeI totally agree with previous comments that something has changed. My gray coverage lasts 2-3 weeks tops. Extremely frustrated. I wonder if it's worth it any longer? I have had to go to a hairdresser in between to touch up b/c I no longer trust this product to last. Could you please be transparent and tell us what has changed? With covid and lack of consistent suppliers, I'm sure you were affected as well, but come on!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not cover grey.I told the customer service person to cancel my subscription but she kept wanting me to talk to the colorist. I am not going to keep paying for a product I’m not satisfied with. The 100% guarantee is not true. 3 boxes came and no offer of a refund for poor grey coverage. I shouldn’t have to repeat to a colorist that grey is not covering when the original ask was grey coverage. I also did not sign up for a subscription. I ordered just to try the product out. Then I got another box and another one is on the way. I had barely used the 1st box. Without getting feedback if the 1st box was satisfactory they send more boxes. That is poor customer service and lack of concern. There is nothing 100% guarantee about this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |