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Color Set
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66,689 Verificado Comentarios de clientes |
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Exactly the color I wanted.I am a natural redhead,but as I get older, my hair fades.I have tried all major brands...sometimes with awful results. Too red too blonde too brown too orange !!!! I thought I would try this as a final attempt....I wish I had tried this years ago. I am really pleased !!! It is the perfect color. I know red is the hardest to match, but you got it to match just right! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
HorribleInstead of copper with light auburn I got raspberry. Im pretty angry 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wanted blond, not redI was a light blonde with a brassy red tent at the root I wanted to get rid of. I wanted to be a darker blonde without any red tent. I got a darker color but red. Just what I didn’t want. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrances - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not cover greysI was really disappointed with this batch. Normally it’s great, but I coloured my hair Sunday and on Monday I’m seeing grey hairs in the mirror. Feels like a waste of money and I’m wondering if I should cancel my subscription if it won’t cover greys. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn't feel much different than a drugstore brandWasn't overly impressed with my color, to be honest. I think my color turned out too orangey red to be considered mahogany. (I was imagining a very deep wine, burgundy or Merlot red) like super vibrant. But as it turned out, not quite my vision. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect matchThe color was good on the 1st day. After a few washing’s it became perfect. No more $100 salon color! Do you have a glossing product? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. Unfortunately, we do not currently offer a gloss. But I will definitely pass along your suggestion! |
Quality changedI have been using your products for last 2 years and have always been delighted with the colour and how long the colour lasted but recently I have been disappointed. The last 3 have definitely not lasted as long, the colour seems to be faded within 3 weeks and desperate to colour it again…..whereas before it was around 6.5 weeks before I was feeling the need…quality definitely not as good 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Doesn’t keep color on grays and fades quicklyI have seen noooo change in spite of my last note/request. I’m ready to move on. Request written : (1/14/2022) My hair kit seems to fade easily and doesn’t cover my grays for more than 4 or so weeks. I need a darker richer color with less blonde and a darker note 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't match my rootsMade my roots red, now i have to find a color to match and color correct my hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My colorist ArianaI want to let Ariana know that I love the way my color came out. This time the color did a much better job covering the roots. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Aida - We truly appreciate your feedback and will be sure to let Ariana know you're loving your adjusted formula! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |