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Color Set
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66,689 Verificado Comentarios de clientes |
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Ähm....... meine Farbe sollte Aschblond sein mit etwas Kupfer. Bekommen habe ich 100% kupfer"blond". Ich bin NICHT zufrieden und möchte nichts mehr erhalten. Die 2 Sterne sind für die gute Anwendbarkeit des Produktes und Geruch/Verträglichkeit der Kopfhaut. Da gibt es nix zu meckern. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerstin S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Smashed itThis time girls you smashed it.... please keep this prescription because it is PERFECT and exactly the colour and coverage I have been after, perfect timing... wedding is in 10 days... Thank you XXX 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful matchLoved this color and matched so well with my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
SatisfaiteSuper couleur avec de la brillance exactement comme je la voulais vraiment au top ! Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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tweeked my colorI asked them to lighten my color a little and I love it! I've been a customer for 8 years and have no complaints with the service or the qulity of the colors! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing!My estylist nailed the color I wanted. So pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nice colorVery pleased with the change of color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Exactly the color I wanted.I am a natural redhead,but as I get older, my hair fades.I have tried all major brands...sometimes with awful results. Too red too blonde too brown too orange !!!! I thought I would try this as a final attempt....I wish I had tried this years ago. I am really pleased !!! It is the perfect color. I know red is the hardest to match, but you got it to match just right! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
HorribleInstead of copper with light auburn I got raspberry. Im pretty angry 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wanted blond, not redI was a light blonde with a brassy red tent at the root I wanted to get rid of. I wanted to be a darker blonde without any red tent. I got a darker color but red. Just what I didn’t want. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrances - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |