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Embarrassing ColorAfter coloring my hair, following the directions, I had an obvious line where my greys had been. Where the grey was is now a reddish/brown, then a distinct line and then the brown color my hair should be. I colored it in coordination with a hair appointment and was mortified my hair looked like it did. My stylist asked what happened. And we can fix it now with damaging my hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
HorriblePas la même teinte que la fois dernière. Un même produit pour faire les racines et les longueurs, je me retrouve avec une couleur pas du tout unie : cuivre sur le dessus et orange sur les pointes ! Je file chez ma coiffeuse pour rattraper ce massacre ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue ! Notre garantie eSalon Coloration heureuse est primordiale pour nous, et nous travaillerons avec vous pour réaliser vos objectifs couleur, nous vous contacterons par email. Merci encore pour votre commentaire. |
Popped redI asked for an ash based color. It still turned red . Didn’t last longer than store bought color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Langanhaltende FarbeIch bin bislang super zufrieden mit der Farbe und der Anwendung. Man kann wirklich nicht viel falsch machen. Ganz besonders bin ich von der Langlebigkeit der Haarfarbe begeistert. Gerade rote Töne waschen sich schnell aus, nach dem Friseur sah meine Farbe in den Längen nach ein paar Malen waschen schon viel blasser aus, mit eSalon habe ich das Problem nicht, was mich ziemlich überrascht hat. Ganz grosses weiteres Plus sind der tolle Glanz nach der Anwendung und, dass ich keine brüchigen Spritzen bekomme wie sonst nach dem Färben beim Friseur. Klare Empfehlung :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!My colorist has been incredible. Color is beautiful everytime. I feel good knowing I'm getting professional quality without the salon prices so my hair doesn't suffer. I love Esalon and recommend it to everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChazee - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Super!Vraiment top et personnalisé ! La couleur est vraiment resplendissante, lumineuse ! Je suis addict! Je recommande !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wunschfarbe geglücktHabe zum ersten Mal meine rotblonden Haare gefärbt…….und es hat suppi geklappt: Farbe wie gewünscht, Produkt gut verträglich. Anwendung einfach. Bestelle na klar wieder und mache tüchtig Werbung für dieses gute Produkt (keine!Schleimerei). Meine Freundinnen sind schon gespannt auf IHRE neue Farbe……und ich auch👍 Mit lieben Grüssen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon experience at homeThe colour is a perfect match for me and it is so easy to apply. Great results without paying a fortune to go to town to a hairdresser. I love the products and the customer service is excellent! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very pleased with the results:)I was very nervous at first but after I saw the results, all that melted away. Thanks to the team!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
TerribleRelieved I did a strand test, my hair turned orange, won’t be using again. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Syra! Thank you for contacting us. We are so sorry to hear that your strand test didn't turn out as expected. Please check your emails, your colorist will contact you with the solution. |