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Custom Color Set
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66,793 Verified Client Reviews |
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Pretty goodThe color is great however I have gray coming in and the color does not stay in very long and that is using a shampoo that is for color-treated hair washing every other day 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
This color is not a medium blonde!Within 2 weeks my Grey roots were showing through. Very poor! Am not impressed. The medium blonde was an ugly shade and very disappointing. I do not wish to continue with this product program effective immediately. I am very unhappy with my colorist who never followed up with me. Very disappointing! Sandra Petersen 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandi - Thank you for your feedback. We apologize for the disappointing experience you have had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not color my hair this timeThe color did not color my hairline especially around the temples and back neckline the top is lighter with reddish tints this time the base is darker I haven't put the light set yet 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results matter to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this taken care for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
More like a semiI wasn’t happy with my first colour so they offered to change it for me. Both ologies wash out very easily 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair colorJUST LOVE THS HAIR COLOR!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDestiny - Thank you for the great review. Everything our clients’ say is truly valued and we look forward to hearing from you in the very near future! |
Couldn't be happierIt goes on easy, had enough product, nice and shiny after the last step! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
GreatLove this air dye colour lasts longer and fades slower then the normal ones 0 of 0 people found this review helpful. Did you? |
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Leaves hair softColor was perfect. I should have left it alone 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect colorSuper easy, and with only a few questions they had the perfect color of red for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErica - Thank you so much for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
No colorI have colored my hair twice my hair is still Brown there is no copper tone whatsoever very dissatisfied the product also dried my hair so bad that I had to have it cut off I will not be ordering any more 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |