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Color Set
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66,689 Verificado Comentarios de clientes |
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Hair colorIt didn't change the color of my hair and what it did change it looks aweful if I would have looked into it more I would never had ordered it. I was so looking forward to my hair looking nice without paying a arm and leg for it now I have spent money for nothing but aweful looking hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Great Color MatchIt was the perferct shade which matched my hair naturally. I am really happy with these products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Angela - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing, and Happy Coloring! |
Great ProductsI love these products. The match is perfect, and it looks very natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We appreciate your feedback, and we are super delighted to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
INCONSISTENTthis time my hair turned red...have been using all thru covid and never seen this color of hair before. my latest shipment I thought I would try the color pro toner and they said it would be matched to my existing color....i received glorious golden. i have a dark brunette base so really confused what to do with a golden toner especially since I now have really red hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Not the sameHaving used esalon for the last 7 years and been very pleased with the results ...it seems the formula may have changed. Reading other reviews with the same problem, I realised that it could explain why my hair, after colouring, has gone very dark...not what I expected as is the same colour Ive had for ages. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Faded way too fast!Have you changed something? This last order I used started fading after just 2 weeks and now 1 month later I have brassy, faded red highlights that are not attractive! I never had this happened before with earlier applications, but it has happened with the last 2 hair color orders. Not happy with this applications at all. 😔 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarm - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
leider viel zu grellFarbe ist leider viel zu sehr abweichend und zu grell 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriele W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
3 toned hairAfter my partner coloured my hair as written in the instructions, my hair ended up being 3 different colours. I found the texture of the cream nice and thick, and the colour in the bowl was beautiful, but unfortunately my hair wasn't happy and looked awful. So I now need to go back to my box colour hair dye. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lisa! Thank you for contacting us. We are so sorry to hear that your hair color results weren't as expected. Please check your emails, we've just contacted you to help you further. |
ShockingI used coloring as per instructions and my hair turned out orange. Have to find a way to get it out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we would love to work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback and can't wait to make things right. |
Absolutely loved!Easy to apply, gentle on hair and color is fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTatyana- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |