66,818 Verified Client Reviews |
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Great colorThe color is always perfect in covering my gray roots. Great service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaVonne - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you! |
Love the product.Great product!! Love the instructions and the personal hair colorist. This is awesome. They give you all the tools you need to professionally color your hair so it looks like just came from salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
In loveI love my hair color. I get complements all the time on my hair. The color is great and love the fact I don’t have to worry about going to the store to buy the stuff every 5 weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarly - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I'll never go back to a salon!Perfect color, couldn't be easier! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect Color!I changed my haircolor one shade darker and it turned out so beautiful. I know you might be thinking only one shade darker but my hair was lightest blonde (but looked white). I am very pleased. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuudy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Nice colorI love the color. It turned out really nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCristy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Turned out beautiful!!!My colorist did a mix of Medium Brown Violet. I really like how it turned out! The violet tones aren't really coming through too strongly, but the brassiness of my light brown/dark blond is completely gone! yay!!! I highly recommend purchasing the tools/cape to go with it. I've been using box dyes for years and never made much of a mess....but I decided to try the brush method and made a mess EVERYWHERE! Next time I will be using the cape, clips, bowl, etc. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DISAPPOINTEDFirst of all, I really like how gentle the product feels on my hair-the color, and the shampoo and conditioner do not feel harsh at all. I also don't feel the need to add an extra intensified hair conditioner just because I've colored my hair. I changed the formula from a demi-permanent formula to a permanent one and changed the color (I thought)-requesting a little more gold and mahogany. I was hoping that it was going to be a darker and richer color. Instead it barely looked as though I had even colored my hair, except for the covering the gray (which is a good thing). However, I noticed that I was sent a 20 volume developer instead of 10 like the last time, which would have made it more rich and darker looking. And now, I am already showing gray roots sooner than I normally do. (which is normally early anyway) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Had to much brassy tonesMy first time i tried e salon filled out the questionnaire my biggest problem were reds and brassy tones that i didnt like so i gave it a try and it was just as bad as store bought hair colors was not happy at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too dark!The color is still too dark. It said not to do my ends, just my roots. Well my ends are now lighter. 😞 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |