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Color Set
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66,736 Verificado Comentarios de clientes |
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Salon QualityGreat instructions, with everything needed in the kit. May need to re-evaluate the color for the next coloring, but the gray is all gone. The shampoo and conditioner left my hair feeling not over-processed at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSondra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
No longer covers ANY grayI only have a handful of gray hairs and this hair color does NOT cover gray. I don't know if the formula has changed because it used to but it does not any longer. After "coloring" my hair with ESalon, I had to purchase a store bought root cover up to do the job. Not paying more than double for it not to do a darn thing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMcClelland - We’re sorry to hear that your hair color is not covering grays as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Como wand where have you gone?Love all the products & especially the copper Camo Wand. Super easy to use, color stays until washed, but I haven't seen it available for quite some time :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBEVERLY - We’re pleased to hear that you’re enjoying your eSalon color and products! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Very hard to do aloneFound to be very difficult to use. Followed every step in the video after reading instructions throughly. Not happy with over all color until after a week of washing the pink tint out of it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
FarbänderungIch bin von der jetzigen Farbe total begeistert. Vielen Dank für die Änderung. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very DisappointedI was disappointed that most of my gray hair is still visible after using your product. The coloring did cover some of my gray hair, but most of it is still gray and I followed the directions by the book. Very dissapointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice colorI liked the color, initially it looked great. After 5 days, I began noticing the greys peaking out, or the new color on my roots was fading back to grey. I have very stubborn, hard to cover, grey hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Shel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Best color ever!While spending so much money at hair salons, and i never got the color I was looking for. eSalon made it happen thank you Heather!! For an amazing formula. Recommending this product to all my friends and family. Many blessings 🙏 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaribel - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Lovely colour, just not for my skin tone.Although i don't think the colour suits my skin tone, it is a nice colour. And the shampoo/conditioner left my hair feeling beautifully healthy even weeks after the dye application. Look forward to finding my colour and i'm confident that my hair wont be damaged whilst discovering it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiss S. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BamboozledLove your product,but thought I would get two treatments in every order. I tried the 10.00 offer and was hooked by the luxurious hair color I was able to achieve. I told my friends. I just received my second order,only one treatment for 36.00. Not what I thought I signed up for. I'm going to have to make a decision. I feel bamboozled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoann - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |