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Color Set
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66,754 Verificado Comentarios de clientes |
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Custom color setThe color was a perfect match. I colored on May 3rd. Gray already coming back. Didn't last 6 weeks, barely made. 7/19/2022: I received the the color and dyed my hair. This one works perfectly for me. The adjustment made to my personalized color was great. I would recommend eSalon to anyone that would like to use a color perfectly designed for them. ADDENDUM: I colored my hair again on July 9th withthelatestadjustmentmade to my color. I thought the color was supposed to last for six weeks, it barely made 3 weeks. Can't even part or pull back my hair without grays. I still have 1 to use, but it's the same as the one I just used. I think I'll just go back to what I've been using. Linda M Poe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not work for me!!Let me start by saying loved the packaging and how quickly it arrived. Also loved the stain guard in the kit and the fact it comes with everything you need. However the golden black does not cover the grays just makes them an awful orangy brassy color. Would not recommend for anyone who has black hair and grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! We appreciate you reaching out. |
custom color setLoved that everything - 2 sets of gloves, color brush and directions - came with the custom color set 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect, thank youMy hair is perfect, shiny, healthy. I'm very impressed. It's better than my expectations. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Leroya - Thank you for the wonderful review. We are so very happy to hear that you are loving your smooth results and that we have exceeded your expectations. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Bought on creditsI bought this after being given some credits due to other products not working … i thought hair dye would actually work and going from a light blonde i wanted it more ashy but instead my hair went GINGER??? how does ashy blonde turn out ginger? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Isabel! Thank you for taking the time to share your feedback with us. We are so sorry to hear that your color didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
Not so much GRAY coverage!Overall easy process but leaves very severe stains like no other. Opened bottle to mix the color in but seal went flying and some of developer ran out.Never had that happened.Not a biggie but still.After keeping on for 45 mins even per instructions to leave on for 20 min the grays were not covered well. I do thank the colorist for the mix but something was not delivering to satisfaction. For all those reasons I gave 3⭐️ Happy for the ladies that colors work for.( Maybe not meant for all hair types, maybe works better for lighter hair colors!)🤷🏻♀️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe are sorry to hear that you were disappointed by the gray coverage of your recent color application. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes out for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
OkayColour is nice especially in natural sun light, however only really showed up on parts of hair that was already lighter from previous dye (different brand) Doesn't really show on new growth. So not sure if it would work if my hair wasn’t already dyed. My hair can be quite stubborn to take to dyes though because it’s dark brown and thick. It might have been better if I used the bottle for the ends all over 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Danielle! Thank you for sharing your experience with us. We are sorry to hear that the color didn't come out as expected. Please check your emails, we've just contacted you to help you further. |
ColorI sent a photo along with a message of the color I wanted. Red not burgundy most purple. I truly believe that no one looked at the photo or message. Very disappointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Delai de livraison extrêmement longBonjour Impossible d'avoir un service client sur le site Le délai des commandes est insupportable Commande passée le 20 juillet nous sommes le 28 est toujours rien .... Ce n'est pas la première fois Sachant que je paye les frais de port j'attends un délai de 3j max 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Merci de votre partage. Nous sommes désolés pour tout inconvénient que cette situation a occasionné ; nous livrons de Londres, et les transporteurs peuvent avoir besoin jusqu’à 12 jours ouvrables pour la livraison car il y a des contrôles à la douane franco-anglaise. Nous sommes aussi désolés que vous n'arriviez pas à vous mettre en contact avec nous ; pour tout renseignement ou assistance, on peut être contacté par email à [email protected] ou, gratuitement, au numéro 0800 94 50 55. Notre équipe vous contactera par email avec plus d'informations sur votre commande, merci pour votre confiance et patience ! |
Amazing!I've been trying to achieve this shade with home color and with salon visits for a long time. And it never turned out to be what I was looking for. Until now. How the colorist at eSalon nailed it on the first color they sent out I will never know, but no matter how they got there, with little more than a picture of my then current colored hair, I am amazed and thrilled! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |