|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Colour changeTook a gamble and edited my last colour too this bright shines reflective tones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Looked patchy and didn't cover my greyI have some grey hairs, not too many but this colour didn't seem to cover them. I want to give e-salon another try and hope that it's better this time around. The packaging was gorgeous. I also worked with different timings until my greys were covered but it didn't seem to work and I'd prefer to have my hair dark brown without the mahogany. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Leanne! We are sorry to hear that your color didn't meet your expectations. Please check your emails, your colorist will be in touch to provide a solution. |
Not goodNo grey coverage after 4 days 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Gwyneth - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Best mixture of color!These changes from time to time come out just SUPER!! Perfect every time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaryEllen - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom eSalon hair color! We truly value your feedback and look forward to hearing from you again in the future. |
AmazingGreat match, customer service and product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color Too DarkColor was too dark. When I reached out to ask why it was so different from my first order, I was told my first order had extras that would add on $20-25 per order — which makes it far closer to a salon color cost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBethany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was not as I expectedThe color didn’t do anything except make my hair brassy and dried my hair out really badly. Very disappointed since I usually do my hair at home and wanted to give this company a try 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSamantha - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Wrong colorThe color you sent me did not come close to covering my gray and I’m very disappointed. I thought I made it clear that covering my roots was most important. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair color1st time user - ordered #4913360 - not to happen with color, it turn out to be honey brown not medium brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnnette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
box was damaged on arrivalI enclosed pictures of the damage box very dissatisfied considering this was my first order. Sincerely Michelle orcutt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |