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almost PERFECT!! would love to see a just a bit of the bold Irish lilacFrom the semi permanent rinses and toners, to the touchup set with the developer, you guys have really helped me work with my silver hair when I know it's not a specific color you do. The little potions I make from all of the princes and semi permanent non-damaging things are actually keeping my cool silver boulder each time I use them, and that cannot be better for someone like me who plays around with their hair as frequently as someone might change an outfit before leaving the house –I have been of course looking into all of the incredibly beautiful silver spectrums for cool toned grays etc. and I'm just falling more and more in love with the lilac tints that I'm seeing really start to show up that are now dominating the previously more visible blue while my hair is in fading breaks between more color- so I want to go a little bolder!, and kind of boost up these cold pinks and purples that im starting to notice, and it looks like adding a bit of your guises Irish lilac color on the fantasy color pages list or something similar in this blend without changing anything else – I still definitely want to keep the same concentration of the cold ash tone blue that we have in there because that's what keeps the base going so my hair stays looking really icy ash but I've noticed after playing around with bits of pastel semi permanent color creams from other brands that the lilac streaks show up so beautifully blending and touching the blue in such a sweet, cold sun kiss. I just got my recent order yesterday. And with this tint rinse I got this time in the purple/pink sort of color I confirmed that it just washes in beautifully!! so, thinking of how beautiful a few drops of that would be for the permanent dye set as well to really add that extra flair :-) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Loved the natural high lightseasy to apply at home, nice color for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShauna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Shampoo colorante!Pessimo acquisto, equivale ad uno shampoo colorante da supermercato...per niente una tinta su misura 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - Grazie per aver condiviso la sua esperienza con noi. Siamo spiacenti che il colore non sia stato di suo gradimento e saremmo felici di apportare delle modifiche, affinché le corrisponda appieno. Non dimentichi che saperla soddisfatta del suo colore è fondamentale per noi. Il nostro team la contatterà a breve via email, grazie ancora per la sua recensione! |
Won't cover grayI have colored my hair for years but this brand won't color my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Stephanie - We truly appreciate your feedback! We're so sorry your grays were not covered. Upon reviewing your profile, we see that you have already called in and spoke with one of our Client Service Representatives to discuss this matter. Please let us know if there is anything else we can do to help! |
Just wrong!Wrong color. Wanted red for all-over and they sent root touchup for my existing hair color. Waste of time and money. Why would I touch up roots on a color the same as my natural hair? I needed to cover gray and thought it would be fun to try going red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unforgivable!You messed up my hair color! My hair is dark brown now!!!! How did you mess this up? It's always been medium blonde! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to help! |
GreatEasy to use. Covers grey. Does not dry out hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTena - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
PerfectEasy directions and PERFECT results! I love how my color looks and how my hair feels!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Nothing like the pictureI ordered a dark auburnish color and now my hair is almost black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlly - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Ruined my hair with ugly orange rootsZero stars…Ruined my hair… I ordered my color, neutral dark brown 3.5 NN, with the assistance of one of eSalons’ consultants. I used the incredibly runny and watery solution following the instructions. I self color my hair every month so this wasn’t a new thing for me. After about 15 minutes, it had dried my roots up to 1.5 inches of hair, a horrific l bright orange. I looked crazy for a couple weeks while I let my scalp recover. Then, I went crawling back to Madison Reed. I forgot this was a subscription service too. So I was charged for another batch. I hope I can stop them before the ship it as I will just throw it away. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re extremely sorry to hear that you were disappointed by the results of your color application and your overall experience. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |