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Hat wieder nicht geklapptSehr dunkel , entspricht nicht meinen Erwartungen!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSofia M.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
didn’t cover graysmelled bad and strong but still didn’t cover grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
SpitzenergebnisDie Farbe, die Katharina N für mich gemixt hat, ist wunderschön! Vielen Dank! Nun werde ich abwarten, wie lange sie hält und mich dann wieder melden. Es ist sehr gut möglich, dass ich Stammkundin werde. ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourI love the packaging , makes me feel special haha Colour always comes out stunning 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful Hair!I was so nervous about coloring my own hair but eSalon made it so easy for me to do my own coloring with the videos and the step by step instructions. My gray is GONE! I have never been so pleased in all my life with hair color. They did a fantastic job putting my color together for me. Thank you! Thank you!! I will be ordering again when the time comes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelda - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
First time userSuper happy with everything about it. Easy, everything I needed. Color was just what I wanted and covered my gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Salon QualityGreat instructions, with everything needed in the kit. May need to re-evaluate the color for the next coloring, but the gray is all gone. The shampoo and conditioner left my hair feeling not over-processed at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSondra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
No longer covers ANY grayI only have a handful of gray hairs and this hair color does NOT cover gray. I don't know if the formula has changed because it used to but it does not any longer. After "coloring" my hair with ESalon, I had to purchase a store bought root cover up to do the job. Not paying more than double for it not to do a darn thing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMcClelland - We’re sorry to hear that your hair color is not covering grays as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Como wand where have you gone?Love all the products & especially the copper Camo Wand. Super easy to use, color stays until washed, but I haven't seen it available for quite some time :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBEVERLY - We’re pleased to hear that you’re enjoying your eSalon color and products! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Very hard to do aloneFound to be very difficult to use. Followed every step in the video after reading instructions throughly. Not happy with over all color until after a week of washing the pink tint out of it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |