66,754 Verificado Comentarios de clientes |
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Loved my Custom Color SetThe color was great and it covered all my grey, The box contents was everything I needed. it was gentle on my hair and my clothes which I accidentally got some on and was able to wash out. It wiped off the counter easily. It was a good experience and I recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Josie - Thank you so much for sharing your feedback with us! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to the next opportunity to delight you! |
Love my custom color!I get a beautiful color that leaves my hair soft and shiny, only wished the color lasted longer, seems to fade quickly but I purchased the tint rinse in hopes it will help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Doesn’t cover grayDid not cover gray and faded in one week. CANCEL all future orders. Just cancel! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. While this isn’t typical of our color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not happyVery poor gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We are sorry to hear that you did not have adequate gray coverage with your color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too harshMy color set felt like it was burning my scalp too much ammonia. Nice color cover up but too strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyls - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
parfaitj'avais joint une photo de ma couleur et j'ai exactement la couleur souhaitée.... vraiment je suis ravie . Merci 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use!I love how easy eSalon makes it so that I can color my own hair at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best hair dye ever!I feel like this is the best dye I have ever used, so easy and so quick to use. My colourist altered my colour as she thought my hair colour choice was slightly off and I must say I’m glad for the quick amendment. It came out really good. Although I think for my hair type I need to leave the dye to process for longer, but I’m very happy with the results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful natural enhancing colourI have been using this company for quite a few months now and am so satisfied with the colour. I have recently had my The support is magnificent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PARFAITTRÈS BIEN 0 de 0 personas encontraron este comentario útil. ¿Y tú? |