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Color Set
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66,754 Verificado Comentarios de clientes |
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MerciJ'ai adoré le rendu , la couleur est vraiment magnifique et elle correspondait à mes attentes ! J'ai quelques mèches qui n'ont pas prises mais au final ça rendait bien ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorI’m very pleased with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShayleen - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
First TimeNicely presented and easy to use. Colour perfectly matched my natural hair, and covered greys. Colour did not seem to last long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Robyn! Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Your colorist will be happy to review your formula to make it last longer. We appreciate you sharing, and happy coloring! |
This company suxI have cancelled my subscription, returned product and not got a refund. This is the worst company to deal with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We appreciate you reaching out. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DéceptionJe n'ai pas reçu la quantité de développeur moins de la moitié, comparé au précédent envoi, pour faire ma couleur correctement. Je n'ai pu faire que certaines racines. Impossible de faire l'ensemble de la chevelure. En sachant que l'on ne peut pas faire sa couleur coup sur coup, je me retrouve avec un résultat non satisfaisant. Je ne comprends pas. S'agit t-il d'une erreur ? J'attends des explications. J'ai demandé un remboursement et selon le retour je poursuivrai avec eux ou pas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine R. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
No way to cancelI wish there was a way to cancel receiving this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thank you for reaching out! Your Color Plan is super flexible, so it can be paused, skipped, or turned off at any time through your account or by giving us a call. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Custom color setSince Dec. 2021 , I haven’t received my correct color for my roots. My color has been turning my roots golden instead of what they are which is a darkest brown. I have had to use a root touch up every time to correct the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaverne - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! We truly appreciate your feedback. |
Great colorMy hair looks and feels great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sherry - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing. Happy Coloring! |
Happy customer since 2017 & still coloring with eSalon!Each coloring, I am getting better at fully tackling those new grays! My colorist recently made a slight change by darkening up my color set for me and WOW, what a difference! Uploading photos of my hair, using the instructions at home and communicating with my colorist has been super easy. Prices of products are reasonable and I love the autoship discount so much! This discount encourages me to try other products that help keep my color vibrant and long lasting. Maintaining my autoship, adding new products and giving feedback has also been very easy. I've recently watched some how-to videos and those are even wonderful! This company has great customer service and I can always count on my order to process and show up on time. Thank you! Making adjustments anytime with eSalon right from my phone is also a huge plus! I highly recommend eSalon Custom Color Set to anyone looking to freshen their appearance and stay feeling youthful when those grays start to pop up more and more. You may be a little nervous like I was the first couple of colorings, but just read carefully, utilize those how to videos and go for it. eSalon prepares each box with everything you'll need-add on stain remover towlettes or extra gloves anytime-the set up prepares you well-it really is quite something! I'm so thrilled to have this hair care system at this point in my life. My Mom is my most honest critic when it comes to my hair, and she has said many many times that she loves that I am able to maintain my natural hair color at age 42 and that it truly looks healthy and natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent colorI loved this color and I got a lot of compliments. It looks like I grew it myself. I am waiting for my new color to get here at the moment, the colorists are so talented and the colors are so gentle, why not try something new? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Maria - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your customized eSalon color and your results. We look forward to the next opportunity to delight you! |