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wonderfulI did the coloring myself, the color was perfect, matched my hair color, so easy to apply.................I love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gray issueI had made this comment before when I changed my color a bit. I have grays at the temples that are showing up way before I’m ready to reapply color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Blond hairI have a blond hair. I was worried how it will look. Now I have ginger roots. I understand its hard with blond hair, that's way i thought to try esalon, but it didn't work for me :( very annoying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Geidre! Thanks for stopping by. We are so sorry to hear that your hair color didn't turn out as expected. Please check your emails, we've just got back to you to help you further. |
Couleur ne tient pasMa couleur n’a tenue que quelques lavage. 1 mois après je ne vois déjà plus la différence avec avant de l’avoir faite. C’est comme si elle avait complètement passé. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmmanuelle C. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Great customer service just didn't like the colorI was hoping for my color to be a popping vibrant red or even hot pinkish color. It turned out a mild reddish brown color. I sent a message to my stylist and she got back to me very quickly. She was happy to fix it for me. I just messaged her back with the changes I'd like. Waiting for a response, which I'm positive will be soon. I will write a follow up review as soon as I receive my new color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
I Like but not LoveGreat product! Great setup! I just need a different color....I think 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wow!I'm so happy with how my hair turned out! My husband commented that it looks better than the salon. I think it's because I was able to call and ask for help from the color expert and she helped me find my perfect match. I'm so glad I gave esalon a try!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair colour kitAlthough not the exact tone I was hoping for the overall coverage and ease of instruction was great. Will definitely continue with my orders and make adjustments to the tone for the next one 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn't workI used the product for my hair and nothing happened. I used it exactly as instructed and when it was all said and done my hair did not change. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
ColorI am really disappointed I tried in the past and had problems with it. This made my again very dry. I can't send it back because I used it. Not a happ customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |