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Custom Color Set
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66,866 Verified Client Reviews |
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Home runner200 stars outa 10 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBlessings Paul - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I’m so glad I tried eSalonMy husband was doing my hair with the store box. It was not attractive and within a month my hair was dull with gray. I couldn’t find a color I liked at the store, I came home feeling frustrated. I saw the eSalon and tried it. My friend Cut and colored my hair today I love it. I’m ready to play so we are going to do 50/50, tweaking my color I’m excited to see what my colorist mixes. If you are thinking about this I go every ten weeks. The "box" 4 wks I need the roots done. eSalon is a great alternative to trying to find your box color … 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Dull ColorI have never used a color that is supposed to be in the auburn family that is so mousy and dull! I have been coloring my hair at home for more than 20 years, using both professional and boxed color, and I have never had this experience with any hair color in the red family of colors. My hair felt like straw until I used the conditioner. I wish I would have stopped the second order from shipping because now I feel obligated to use it so that I don't waste the $30 that I spent on it. The one positive thing I can say is that my hair was really soft after using the conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCassandra - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Love the colourFound the colour I love 💕. The mix is great thick and easy to apply. However, this time it did not cover all my greys at the front , will need to leave in a little longer. Whether these are extra stubborn unsure . I will continue to use as I find the product suits my hair and I love it 🥰 0 of 0 people found this review helpful. Did you? |
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Color niceThe colors are nice. Doesn’t leave your head itchy or hair feeling like straw. I deducted 1 star for the crappy instructions and the lack of actual communication. The instructions and communication seemed like the customer service person just simply read and posted from a preset menu. The instructions I was given were incorrect for what I needed as well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Here at eSalon, we are always striving to create the best products possible. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible! It didn’t cover my gray!I tried this New Company for Something different than a Box Color & Cheaper than a Salon. But, this Color was a Complete Let Down. What can I say. It was in a Pretty Box. But, it didn’t Color my Grays at ALL! Waste of money! I wish they would let me down load pictures! But, they Won’t! Good Luck if you try this Company? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I orderedI ordered a soft black color , the color I got was a coppery brown color , color was inconsistent in different areas of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Washes out pretty quicklyI just can’t get it to last more than a couple weeks before my roots are washed out again and look like they need to be done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the right shade at all!!My roomate tried it and it wasnt the right color. I tried to ordered one too and yet again, the colour was awfull. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsÉlizabelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
GreatEasy to use and reliable 0 of 0 people found this review helpful. Did you? |