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Color Set
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66,689 Verificado Comentarios de clientes |
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Complete packageI received my first esalon package and everything was included which was awesome. The coloring process was straight-forward as I have colored by hair in the past. The gloves were sturdy, the smell wasn’t too loud and the shampoo made my hair really soft. Unfortunately, the dark brown only darkened my gray roots to medium brown….leaving an obvious line of demarcation. I wear a center or side part most days. NOT a good look. I’ll probably go back to purchasing my color from Sally’s. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out and giving us a chance to help you reach your color goals! |
From a lovely mixed shade of silver to dull brownI asked for my silver to be blended where it was darker. I wanted it to look natural and the colors to blend gradually. I didn't ask for coverage. A medium blonde was picked. My hair was a flat shade of dull brown. Ash was sent to correct it. I cried. Then it was a mousey shade of sorta purple-looking brown. I would have liked the purple without the brown! I was never consulted, so why this shade was chosen I don't know. The end result was $150 out of pocket to have the color bleached out and 3 hours of time I didn't have. Oh, I also spent 30 on a shampoo to pull the crappy color out. That only made it look flatter prior to the ash. I would try Madison if I was going to advise anyone to do this. But you won't print that. You have my address if you wish to reimburse me or send me product to compensate me for this miserable experience. I won't post the pictures on Instagram. I will at least do you that kindness. I don't feel I was treated with much compassion. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeb - We’re so sorry to hear that you were disappointed by the results of your color applications. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just perfectthe color was perfect, it covered the gray, and love the whole package! Highly recommend! Updated Aug 3 As it turns out, didn't cover the gray like I thought. I see a lot of reviews with the same problem I like the products but it's too much to pay for so-so results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Première foisTrès bonne découverte je ss agréablement surprise tous mes cheveux blancs sont couverts et le shampooing et le conditionner sont parfaits 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful product!I have to say I was really nervous this time coloring my hair as it had been 20 years since I last colored hair. But I had some gray and wanted to try eSalon to see what the quality is. I love the product, it went on effortlessly and was not messy, which concerned me as I have MS and my dexterity at times and shaking but it went on easily thank you. It has not fully dried yet to see the color but I think it will be pretty with my natural color. Thank you for the quick shipment. I will be ordering again in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Deborah - This kind of feedback is very rewarding. We're so happy to hear you enjoyed your first time using your eSalon customized coloring. We look forward to the next opportunity to delight you! |
Color 7/30/2022I have used your product for several years and never had any skin issues with it. This time I had a nasty chemical burn on the back of my neck. Has anything with your hair color changed that would cause this? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Paula - We're so sorry to hear this. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happy with the colourI am extremely disappointed with the results of the colour. It wasn't working on my hair even not on my route. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTarunaben P. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Hair colorMy hair turned out with an orange tint. I am totally unhappy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. Thanks again for reaching out and giving us a chance to help you reach your color goals! |
ColorColor was dark brow with no red. I am very upset with color. You must resend med auburn or lighter color to lighten color!! Also I have baby fine hair. Maryann 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be. We appreciate you reaching out! |
Love it!Great job on tweaking my color mixture. It looks awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |