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Color Set
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66,754 Verificado Comentarios de clientes |
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GrayI left the product on for an hour and still I saw my grays. But I decided 5 more mins. I decided to rinse and condition. After all that, my grays are still on my sides very bad. I am so disappointed. I will go back to box color. Sad it didn’t work. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair is no longer copperI am very very upset because my hair is no longer copper it’s just dark brown with some copper in it. I don’t know what I’ll have to do to get it back now, probably go to a salon and spend £100’s which is what i was trying to avoid doing in the first place by ordering this. The formula of the dye was the same as last time (on paper) and I followed instructions down to a T, and it turned out like two different colours. it’s also not my first time colouring my own hair. Very very upset. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Dovile! Thanks for sharing your experience with us. We are truly sorry to hear that your hair color didn't meet your expectations. Please check your emails, we've just contacted you. |
ColourI received my colour and applied. It is nice. It just is not as intense as I wanted. I like my hair to be extremely intense. Hopefully this can be sorted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jennifer! We are sorry to hear that your color wasn't as expected, and we'd love to work with you to get it just right. Please check your email, we've just contacted you to help you further. |
Still TOO DARKThis is my Third set from E Salon. I’ve sent photos of how I’d like my color. Your colorists say they are adjusting the color but it STILL is NOT what I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSari - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. We appreciate your feedback and look forward to helping you reach your desired color! |
Best home hair dye.Have just used this for the first time and it’s the best home hair dye I have used. At last no orange roots! The colour has lasted well over my normal time I would need to re-dye. The colour match was perfect! Pricey but worth every penny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pleasant SurpriseSalon styled products with awesome results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sharon - This kind of feedback is very rewarding. We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
The bestWow I love this hair dye lasted for weeks for a bit I got scared looked to black but the color came out to be perfect also love how y’all supply the gel and wipe to wipe off the stained color on skin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Frances - Thank you for your feedback, and we are so happy to hear that you are enjoying your color results. We love being able to help our clients achieve beautiful, salon-quality results at home. Happy Coloring! |
Room for improvementI used the product as prescribed and even left it in a bit longer but I still see some gray in stubborn areas. But absolutely more coverage of gray than the average hair color I’ve used. I may refresh my profile to get to the 100% 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorIt’s just not covering the grays 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula Ann - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Nice ResultsThank you for adjusting my hair color. I am very pleased with my results. I was having problems with my hair because it was lighter on my top of head and darker color on the rest of the hair. Now my hair looks more uniform and finally got rid of that red orange look on top. So glad I discovered e Salon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilkia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |