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Colors looks greatThe product was easy to use in my hair color looks really lovely definitely will keep using the gray coverage so far hasn't been great however nothing really seems to work on my thick coarse white "grays" my hair feels soft and the color they sent me looks beautifully matched with the rest of my hair. Overall very happy only used once and they've made some suggestions to try next time I color my hair to help cover the white hair better… Will continue to order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Awesome color setReceived quickly and easy to use. Hair is so soft 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tony - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your customized eSalon color and smooth results. We look forward to the next opportunity to delight you! |
Didn't cover all my greysI feel I was a little harsh in my initial review, the colour was slightly darker than I had wanted and what I had in mind however maybe I didn’t express what I wanted clearly or was being unrealistic with what was possible, my one gripe is it didn’t cover all my greys I don’t have a lot but some at the roots and sideburn area although most covered there was a few that didn’t and I found the coverage didn’t last as long but I usually use 20vol developer in the salon and this set came with 10 vol with no option of changing them 20,30 or even an option to buy. Colour leaves hair really smooth and doesn’t leave a strong smell and everything you need is provided gloves, shampoo, conditioner, stain guard and stain remover. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not happyI don't think you sent me the correct color. I went to dye my hair and the color in the bottle was black. I threw it away. I would like a refund. I tried calling but you were not available as it was on the weekend. Very disapointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jean - We’re so sorry to hear about your experience. Our eSalon Color Happiness Guarantee is something we'd like to work with you to resolve this matter. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!!!!I'm an old gal of 57 & always dreaded colouring my hair. I stumbled upon eSalon & thought that I'd give it a go. I am glad that I did. The colour selection options are hugely varied but easy to navigate. The option to send a current pic of your hair is a bonus. You can convey additional info if you wish (I explained that I have a very pale complexion & formerly had dark brown hair & that my hair is now very fine). The kit arrived in good time. You receive your personalized colour, along with clear instruction & all the kit you need (& more) in order to successfully dye your hair. Did they get it right? Yes. Without a doubt. The colour that I have received, is exactly as I hoped it would be (even my 76 year old Mum is impressed) & my husband loves it. I will continue to subscribe and would like to say a great big Thankyou ♥♥ 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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My first orderThe kit was very easy to use and my hair felt wonderful afterwards. To be frank I wasn’t sure about the color initially. It seemed a bit too red, but after all the compliments I received, how could I change it! And, after a couple days I grew to love it. I’m looking forward to my next order. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Linda - Thank you for your feedback. We are so happy to hear that you are enjoying your eSalon color and have been receiving tons of compliments. We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
My colorI was super scared to try this because I have had such a hard time with my hair but I love it. My hair looked better than if I had gone to the hairdresser and all the hair products smell so good. No salon hair smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Shelley - We appreciate your feedback! We are so very happy to hear that you gave our color a try and are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
New colorLove my Latest color. Perfect easy instructions. Medium Blonde Ash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Norma - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. We appreciate you sharing, and Happy Coloring! |
ColorThis color is the best one I've ever tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Brenda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great colourGreat colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |