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Color Set
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66,689 Verificado Comentarios de clientes |
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Not happyVery poor gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We are sorry to hear that you did not have adequate gray coverage with your color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too harshMy color set felt like it was burning my scalp too much ammonia. Nice color cover up but too strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyls - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
parfaitj'avais joint une photo de ma couleur et j'ai exactement la couleur souhaitée.... vraiment je suis ravie . Merci 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use!I love how easy eSalon makes it so that I can color my own hair at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best hair dye ever!I feel like this is the best dye I have ever used, so easy and so quick to use. My colourist altered my colour as she thought my hair colour choice was slightly off and I must say I’m glad for the quick amendment. It came out really good. Although I think for my hair type I need to leave the dye to process for longer, but I’m very happy with the results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful natural enhancing colourI have been using this company for quite a few months now and am so satisfied with the colour. I have recently had my The support is magnificent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PARFAITTRÈS BIEN 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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To DarkIt’s to dark for me, almost black. Any way I can lighten it just a bit Easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
belle couleurbelle couleur les cheveux sentent bons mais se ternissent vite et les cheveux blancs sont couverts qu un quinzaine de jours 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BofCouleur qui ne tient pas et au bout du premier lavage malgré avoir suivi scrupuleusement les instructions de pose. Très déçue car j'attendais beaucoup de ce concept donc je me désabonne 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandrine R. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration n'ont pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |