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Custom Color Set
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66,880 Verified Client Reviews |
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1st amended colourThank you for amending my colour, I have now finally applied it and I absolutely love it. The colour is exactly how I wanted it to be with multiple tones of purple with a hint of red. Picture to follow. 0 of 0 people found this review helpful. Did you? |
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GorgeousThis is my first time using esalon colour, and I must say the colour is rich and gorgeous. I have used many high street brands in the past but none felt as gentle., or gave such a lovely tone. My hair is very thin yet has coloured perfectly. Thank you so much 0 of 0 people found this review helpful. Did you? |
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Very PleasedI'm very pleased with my color set. The instructions were clear and the color has been great. It hasn't faded as quickly as the grocery store color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherrie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom color setHad the shade lightened a bit for Summer. Results are just what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy and shinyIt's really easy apply and leaves my hair so soft and shiny 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRaghda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Cracked the codeWow, I've been shelling out thousands of dollars for salon coloring, always afraid of ruining my own hair and thinking there was a mysterious art to selecting the right color. This eSalon color was a PERFECT match to my existing color, fully covered my many greys, and my hair came out super shiny. This is the perfect option that blends DIY with the support of professional hair colorists that help get the right shade. Never going back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWhitney - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Custom Hair ColorI went to use my hair color and the color was tinged w/white and had a cloudy appearance. I checked to see if the bottle was damaged but it was unopened and intact. It was unusable. I needed to cover my gray that day because I had a special event to attend. I was forced to go out and purchase a boxed color. Needless to say, I was not a happy camper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a solution. Keep an eye on your inbox for more details. |
Disliked colorI immediately unsubscribed after second application. You will do better with store brand 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Medium to light brownI ordered medium to light brown the hair color I received was black had to go to a professional to fix. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still no natural red color. It is either too brassy or none at all.I have not been happy with the mix of color. This current order left my hair a mousy brown...no red highlights at all. I gave you 2 pictures awhile back and my hair has never even come close to the pictures. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCecelia - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |