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Color Set
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66,689 Verificado Comentarios de clientes |
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Custom color setSince Dec. 2021 , I haven’t received my correct color for my roots. My color has been turning my roots golden instead of what they are which is a darkest brown. I have had to use a root touch up every time to correct the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaverne - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! We truly appreciate your feedback. |
Great colorMy hair looks and feels great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sherry - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing. Happy Coloring! |
Happy customer since 2017 & still coloring with eSalon!Each coloring, I am getting better at fully tackling those new grays! My colorist recently made a slight change by darkening up my color set for me and WOW, what a difference! Uploading photos of my hair, using the instructions at home and communicating with my colorist has been super easy. Prices of products are reasonable and I love the autoship discount so much! This discount encourages me to try other products that help keep my color vibrant and long lasting. Maintaining my autoship, adding new products and giving feedback has also been very easy. I've recently watched some how-to videos and those are even wonderful! This company has great customer service and I can always count on my order to process and show up on time. Thank you! Making adjustments anytime with eSalon right from my phone is also a huge plus! I highly recommend eSalon Custom Color Set to anyone looking to freshen their appearance and stay feeling youthful when those grays start to pop up more and more. You may be a little nervous like I was the first couple of colorings, but just read carefully, utilize those how to videos and go for it. eSalon prepares each box with everything you'll need-add on stain remover towlettes or extra gloves anytime-the set up prepares you well-it really is quite something! I'm so thrilled to have this hair care system at this point in my life. My Mom is my most honest critic when it comes to my hair, and she has said many many times that she loves that I am able to maintain my natural hair color at age 42 and that it truly looks healthy and natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent colorI loved this color and I got a lot of compliments. It looks like I grew it myself. I am waiting for my new color to get here at the moment, the colorists are so talented and the colors are so gentle, why not try something new? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Maria - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your customized eSalon color and your results. We look forward to the next opportunity to delight you! |
Loved my Custom Color SetThe color was great and it covered all my grey, The box contents was everything I needed. it was gentle on my hair and my clothes which I accidentally got some on and was able to wash out. It wiped off the counter easily. It was a good experience and I recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Josie - Thank you so much for sharing your feedback with us! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to the next opportunity to delight you! |
Love my custom color!I get a beautiful color that leaves my hair soft and shiny, only wished the color lasted longer, seems to fade quickly but I purchased the tint rinse in hopes it will help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Doesn’t cover grayDid not cover gray and faded in one week. CANCEL all future orders. Just cancel! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. While this isn’t typical of our color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not happyVery poor gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We are sorry to hear that you did not have adequate gray coverage with your color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too harshMy color set felt like it was burning my scalp too much ammonia. Nice color cover up but too strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKyls - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
parfaitj'avais joint une photo de ma couleur et j'ai exactement la couleur souhaitée.... vraiment je suis ravie . Merci 1 de 2 personas encontraron este comentario útil. ¿Y tú? |