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Color Set
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66,772 Verificado Comentarios de clientes |
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PerfectColour is amazing .no horrible smell. Hair feels really healthy 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I did't sign up for recurring orders but they put me on a plan.And the "contact us" link on the Support page doesn't work. Be careful--I ordered one set of color to try it out, and to my surprise, a second set was delivered a few weeks later. When I logged on to my account, I saw that I was signed up for a plan to have color delivered every 3 weeks. I didn't sign up for a plan. I followed the links to cancel the plan--which was tricky because I had to click on "cancel my plan" several times, and each time it would have been easy to accidentally click on "keep my plan". Now I have to return the color, and hope that they refund the $26.00. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare - We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Try it you will be happy you didI have been using E Salon for several years now and couldn't be happier . They will change your color for the next shipment when requested , it's easy to put on , has instructions well written and easy to understand when you place your order I couldn't be more excited using this product . A fellow employee took my advice and she is now a customer and even told others how easy it was to use 11 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Best Color-Home experience I have ever hadI love my colorist solution, I have been using it over two years and I never came back to those drugstore colors. We have been working on my shade for quite a while, and meanwhile I tried lighter red, at the end of the day I came back for the very first color match, cause it is the most vivid one. I strongly recommend esalon to everyone I know. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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SatisfaisantJ'ai bien reçu ma commande dans le délai. Je suis satisfaite de ma coloration à la demande. Seul bémol, bien que j'ai suivi les conseils, les cheveux du devant commence à blanchir à peine une semaine de coloration. Mais dans l'ensemble, très satisfaite. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair DyeDidn’t work on my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for your feedback! |
GrayThis product does not color all the grey well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
trop trop foncétrop trop foncé 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine L. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre couleur n'a pas répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà pris contact avec nos experts coloristes pour remédier à cette situation. Si vous avez des questions, nous restons à votre écoute. |
Not what I expectedMixing and using the squeez bottle makes a splashy mess and my color came out orange highlights which I definitely did not want 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We’re sorry to hear that you were unhappy with the results of your custom color. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
PerfectFinally found the perfect color! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelsey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |