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Color Set
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66,793 Verificado Comentarios de clientes |
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Sent picture and color is way offThey sent me red when I requested copper and sent a picture with clearly copper hair. It was also much darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - Thank you for reaching out! We are sorry to hear that your color formulation was not correct and that it came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Made my hair brassy and color didn't takeThis color went on healthy soft virgin hair so the color should have took but all it did was fry my hair and make it brassy. I ordered the dark brown with purple and it went on a great plum color, but it washed out immediately and left a frizzy brassy disaster. I'm disappointed and panicking cause my hairs destroyed and I have to work like this. I don't recommend the product to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMike - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust to a formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. We value your feedback, and truly appreciate this chance to get your color just right! |
This is awesome❣️Thank you so much . I absolutely love the color . I just did my hair last night and I'm so happy with it. It's very simple to do and it doesn't have a harsh smell. Loving it❣️❣️❣️ 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Nailed My Colour Request!I had requested a more Auburn tone to my colour and better grey coverage, and it was exactly as I'd asked! My first experience was not bad but I wasn't completely thrilled with it. I ended up holding onto this new colour for nearly a year before I tried it!! And when I finally did, it was exactly as I'd hoped, but better. I have just now re-ordered my colour and I am really excited to receive it. It is worth every penny and such a great product. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Susannah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
CouleurJ'ai mis un peu de temps à me lancer mais voilà ce matin c'est fait. Les produits sont très bien à appliquer et n'irritent pas le cuir chevelu. Concernant le résultat, mes tempes n'ont pas totalement colorées malgré la dose et le temps adéquat. Le reste des cheveux très bien, pour ma longueur et épaisseur un peu plus dans le second flacon aurait été bien. A suivre maintenant dans le temps. La couleur est jolie. Sur le global je suis plutôt satisfaite. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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AMAZING!I was skeptical as I had previously tried to color my own roots as the price of salon visits keep increasing. I have a LOT of stubborn grey. This product was a perfect match for my existing color and the coverage was incredible!!! Love it!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
New ColurThe E salon team revised my colour at my request and this time I have much better coverage of my roots and much better colour overall. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingExcellent really happy love the colour 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color was way darker than the first kitI was extremely happy with my first custom color purchase.However,the next kit that arrived for me was far darker than the beautiful red I had first custom ordered.I haven't re ordered because I don't want to have to pay for wrong color product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Went blackHave light brown hair with blonde highlights and wanted to go a medium brown for winter. Left this colour on for half the amount of time as stated on the instructions as it started to look really dark. Washed it out and it was black…so so bad will never order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lydia! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to help you further. |