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Tolle FarbeBin sehr zufrieden mit dieser Haarfarbe 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!I've been trying to put color back into my hair.. Thanks to e salon, I finally achieved the look I've been wanting! Great Job on the formula... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We look forward to blending your next color soon! |
Lovely locksAt 57 years of age I have been lucky in the hair department, I have thick naturally auburn hair which has darkened from ginger over the years. I have a two inch band of white hair around. Y hairline and have never dyed it before. The products were easy to use and my friend applied it for me, my only complaint is that in my opinion it was darker than I imagined and if I do it again I would like it a little lighter and more album not brown. Many thanks naomi West 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coloration fabriquée à la demandece n est pas du tout ce que j avais demandé je suis très déçue 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. Dites-nous si nous pouvons vous aider davantage ! |
Pas mal mais pas assez couvrantesJ’ai adorée la couleur elle es trop belle les reflets j’adore au soleil mais dommage deux semaine sa part et bonjour les cheveux blanc 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSouad T. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie de satisfaction est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
The hair color when mixed together foamed up all over my counter.I have used this product on and off since 2012. Not the same product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation. Please check your inbox for more details. |
did not order - did not receive - did not receive creditI stopped my service in June 2021. In January 2022 I was sent, out ot the blue, a free color set due to order credits I had accumulated. One year after stopping my service, July 2022, I find my debit card was charged $33 for an order I did not place and it was mailed to an address that is no longer current. I called to complain, was told I would be credited the amount when it was returned, 2 months later still no credit. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color didn't take, and it damaged my hairThe color didn't take at all, it was a gorgeous plum while in use, but it washed out and left my hair brassy and frizzy, my opinion is it was old product. If there was a different type i might reapply to fix the mess it left... I'm very unhappy with the end result, i have to work with ugly hair now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Terrific hair colorI absolutely love the color. It is exactly what I wanted, good gray coverage too. Be very careful using the stain guard not to touch your hair. 15 de 15 personas encontraron este comentario útil. ¿Y tú? |
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I love my new colourI love my new colour, it's perfect. I cant stop looking at my hair thank you so much. It's very easy to use and the step by step instructions are great. 11 de 12 personas encontraron este comentario útil. ¿Y tú? |