66,880 Verificado Comentarios de clientes |
|
Ordenar por: |
Impressive!This is my first time using eSalon, and I'm impressed! The color is spot-on, and it hasn't faded despite many washings. I'm looking forward to my next shipment. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMarilyn - Thank you for your feedback. Our team of licensed colorists loves being able to craft the ideal shade for our clients at home! We look forward to blending your next color soon! |
my hair looks great!Easy to follow directions and great results at a reasonable price -- what's not to love? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosSeyward - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results - PLUS saved you some money! We appreciate you sharing, and Happy Coloring! |
Root colorI am happy with the results of the custom color for covering regrowth. I am a little confused with not pulling the color through the rest of my hair to restore some color and diminish brassy tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosGrace - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Unsatisfactory ColorColor formula was changed by eSalon and result was totally different than I requested. Color was so poor that I had to go to an actual salon to get the correct color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJanet - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hot roots, dull colorThis color wasn’t copper enough. I want a copper red. I ended up with hot roots and the color looked dull on me. I cannot afford to buy your color and then go to a salon, which I have done twice since beginning e salon. I have been coloring my hair successfully for over 20 years, so it is not for lack of experience. Also, the Camo Mist doesn’t work for me at all. I hope this next batch of color is beautiful. I do love the way my hair feels using your products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My Hair is Brown Instead of RedI just wanted to touch up the roots for my red hair color. I used the kit sent to me and instead of red hair, my hair is now brown everywhere except the roots which are clown-orange. I found the color very drying as well. I've never used a box conditioner that made my hair feel so stripped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great results, small tweak was excellentExcellent results with the latest small tweak to the colour, many thanks. I think we've found The One for my paler hair. For now, anyway... That's not to say my earlier results weren't good, they were; I've been very happy with eSalon from the start -- but my hair is changing as I age! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
Amazing!I gave my colorist the exact formula my hair stylist had been using on me (a specific dark red/burgundy) and they nailed it! The color came out looking exactly like it did after a salon visit! The packaging is absolutely gorgeous and I love that everything is personalized with your name on it. Very clear instructions and easy to use. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTaylor - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itSo happy with my new colour, back to the colour that suits me best. Shine and condition are beautiful, had lots of compliments l. Thank you esalon. :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Cancel orderI want to cancel all shipments. I thought I could do my own hair color. But I can't. I'm too old now. This color wasn't any different than my old one. Please cancel my orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAlice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |