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Custom Color Set
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66,793 Verified Client Reviews |
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Odd CombinationI followed the instructions to the letter, using the roots colour and the main colour as described. But the two colours provided were too different to each other. This means I now have brown roots and red hair - I could have done that without having to dye it! Also, the red wasn't as vibrant as I was hoping. All in all, a bit disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah B. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not cover grayThe quality of the product is nice but it does not cover gray sufficiently. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaverne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Salon shine and brilliance!!I love that I can use this product in my home, pay less than half what I would in the salon and have the SAME result! My hair shines and I feel great!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRochelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
OutstandingI love my colour! The directions were easy, the colour lasts and still look gorgeous - just like a salon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
LOVELoved everything beginning with packaging and instructions. Great directions and tools. Loved my color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love it !Love it! All of the products are great! Make my hair feel So soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing!The color came out exactly how I wanted and expected. The process was incredibly easy, and the overall experience was great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarians - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color. We look forward to the next opportunity to delight you! |
Love itSuch a nice color 0 of 0 people found this review helpful. Did you? |
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Good productOverall good experience. Color was darker than exected but still looks good! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerry - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair color doesn’t match sample colorAfter two times of hair coloring with the same color -ash brown- the result is too brassy, almost orange in some areas. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlejandra - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |