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Color Set
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66,866 Verificado Comentarios de clientes |
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Awesome color!The package came on time and nicely bundled. The color was exactly what I wanted and am so happy with the results I got with this product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Covered beautifully!Love it! Covered my grays 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love 💕 it!I absolutely love my color! It came out perfect. Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkI did my color today and it’s way darker than I wanted. The quality of the product is awesome but now my hair is way darker than I wanted.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFiona - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not at all the color I wantedThis past set was not even close to the color I wanted. I had sent in a picture of a dark cherry color and a picture of my current color for the best chance to get the ideal formula. My hair is more bright orange red. It’s way too light and way wrong on the tone. I hate it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
White Hair not coloredI followed the instructions. I don't have much white hair but I still wanted to dye them however you can still see the strands of white hair. Kind of disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChimere - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!Great color and coverage. Easy to use! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love itI want to say my grays got cover thank you to Jennifer my colorist 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ruined my hair hasn’t covered any greyI am so disappointed with this hair colour ! I was expecting a copper colour and my hair looks a pinky dusty colour , it hasn’t covered any grey at all my roots are still white and my hair now feels like straw . I’m going to have to buy a box dye to colour over the top of this because I can’t go around with my hair looking like this I’m so upset ! I don’t know what to do ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kelly! We are so sorry to hear that your hair color hasn't met your expectations. Your personal colorist will carefully review your case to provide a solution. Please check your emails, we have contacted you to help you further. |
Juckreiz und starker FarbegeruchIch färbe meine Haare schon eine Weile, von Ihrer Farbe stickt mein Kopf nach Farbe sogar nach paar Mal gewaschen zu werden und alles juckt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlena K.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |