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Very coolI have to say I was very skeptical about this product, but so far has been an awesome experience!! Everything from the choices, the directions, the PRODUCT, and the best is the customer support!! They get you in touch with colorists who know what they are doing! I went from very light blonde to a golden mahogany and it came out great, oh and I must mention that my hair goes down past my bra line! I will truly recommend this service and am anticipating my second order!! Thank you to the esalon team for all your support and advice! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Super!!Ich bin sehr erfreut über die " Professionalität " des Shops, keine versteckten Verträge, und einfache Abwicklung der Haarfarbenauswahl. Ich habe es jetzt das erste Mal ausprobiert. Diese Haarfarbe hat eine wunderschön natürliche Ausstrahlung, ich bin begeistert..! Die gängigen Produkte, aus dem Handel, haben ein sehr mangelhaftes Ergebniss, was mich letztendlich dazu bewegt hat mich nach professioneller Farbauswahl umzusehen! Ich habe eigentlich komplett Graue Haare, und jetzt ein wunderschönes Dunkelbraun-Mahagonie-Kupfer....mega! Vielen Dank!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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SurprisedBecause of my work schedule I could not go to salon once a month for my gray hair, I ordered the har color not expecting much, hoping for miracle. I would say it is a miracle, the quality is good, the color I love. I am guessing I am not going back to salon for color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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More of a dark brown than blackI can notice the color difference although I will say it is more of a dark brown than black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Hair came outI keep on telling all to cancelled all orders but all not hearing me cancellation asap 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We’re truly sorry to hear that you have had hair loss since using our hair color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
disappointmentI was disappointed in the product. Also, I was not aware that I signed up to receive an automatic second order. When I got the email that my account had been charged and you were sending another order, I tried calling multiple times but the call always FAILED. I stopped my plan, but I do not want the current that is coming. How am I supposed to get hold of anyone????? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
UnsatisfiedI still have grey and it seems no better than what I buy in the store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing vibrant colour!Firstly the packaging, first class. Everything personalised, made me feel special. Easy instructions, everything you need supplied. The colour is intense but perfect. Well done, repeat order coming up. 14 de 14 personas encontraron este comentario útil. ¿Y tú? |
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Easy to ApplyEasy to use, step by step guides . Lots of useful tips 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Great product!Color was perfect, hair feels and looks great! 10 de 11 personas encontraron este comentario útil. ¿Y tú? |