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Color Set
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66,880 Verificado Comentarios de clientes |
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Easy to use - detailed instructions - great color results.Love the products. My only complaint is that it doesn’t last long - color fades. I’ve been using it for 7-years but sadly, it no longer covers my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Disappointing resultsI had high expectations for this product from all the reviews and ads but unfortunately, it was nothing like I expected. The major issues I wanted to fix were not fixed, like colour correcting and not damaging my hair further. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Veronica! We are sorry to hear that your custom blend didn't meet your expectations. Please check your emails, we have contacted you to help you further. |
Not for meI was curious about this product but was skeptical due to my stubborn greys. Unfortunately this did not take well on my greys. I only do 1 brand from the store since many others do not work on me. I dye my own hair for over 15 yrs so am familiar with how to properly do it at home. This was a sad outcome. Not interested to try again but canceling the membership is extremely challenging. I've even sent an email to cancel but no word for days. Hopefully I'll get a response this way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichael - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GrayAfter one wash my grey in my temple area starting coming through 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Worst hair color everI went through all the questions with my main concern being stubborn grays. I submitted 3 recent pics showing my hair color is a very very dark brown. I got the initial order and the color came out so much lighter than my hair color and greys started showing after 2 -3 washes. Due to my own negligence I didn’t realize I was on an auto fill plan and received a 2nd order. I immediately unenrolled and just kept the order thinking I’d give it another try since I had it. To my surprise I received an email telling me a 3rd order was shipped even after unenrolling. I had to contact customer service and the rep had a bad attitude as if she was being inconvenienced to unenroll me again and told me to mark the package return to sender and when they got it back they would refund my card but would proceed to charge my card in the meantime. No apology for sending it after I cancelled or anything. Long story short I tried the box I had kept and it took to my hair worse than the 1st time. It didn’t even look the light reddish brown like the 1st time; it was much lighter. Don’t waste your money on this product. I’m going to call them on their 100% satisfaction claim and see what happens. Dye from the Dollar store would have worked better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Au topJ'ai déjà fais une coloration complète et une fois la retouche racine. Produit de qualité très proche de ma couleur naturel, couleur qui ne degorge pas au lavage avec u e longue tenu. Les soins sont parfait aussi des cheveux en pleine santé, doux et brillant. Je recommande vivement. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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WonderfulI love my new color!!!🥰 You got it perfect this time!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoolNot too bad, i liked it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très satisfaitePour une première le top 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Kompletter Mist!Die Farbe entspricht auch nicht ansatzweise dem Bild dazu! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusanne L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |