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Color Set
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66,844 Verificado Comentarios de clientes |
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Didn't last very longThe colour looked very nice for a couple of days, but then my grays started showing through, and my hairdresser noticed that the colour under the very top layer of hair was very light (something about the developer being too strong). And in the hairdresser's chair I could actually see where the root colour was applied and where it ended. Such a shame! I was really excited by the initial results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeepti - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Awful color not the same as old formulationI asked for the same color and effect as the old eSalon formulation. They said it would look the same. It wasn't even close. Looks and feels like drugstore box color. So disappointed. Canceling account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Basically no changeI followed your directions exactly and my hair looks almost exactly the same as it did before I colored it. Not happy at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Minimal gray coverageI gave this product another chance and again the color was too light and did not cover the grey as well as other products. Highly disappointed. Will request money back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Very brassyI was hoping for a more neutral color but the color was very brassy and not a good fit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Didn’t color my greyWhile the product left my hair feeling much more healthy, I found that, at twice the price, it didn’t cover my color resistant greys as well as the Loreal Preference that I generally use. I plan to cancel my subscription. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely excellent!I couldn’t be happier! I’m excited to see how the color lasts through to 6 weeks (how often I have to color for my stubborn grays) but I just applied this evening and I’m super happy with how it turned out!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Consistent, easy, and quick!I ordered the color late one night and the order was placed, shipped, and to my door within 3-5 days! It came in the most BEAUTIFUL custom packaging. The packaging alone made me feel special. The coloring process was simple with the custom instructions and everything I needed in one package. The color came out so consistent and radiant! It combined the colors I was looking to combine perfectly. I have been dyeing my hair for two and a half years now, and I have never have had such results with an at-home dye. Absolutely incredible! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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A perfect matchI love ESalon color. It's a perfect match and it saves so much money. I used to go to the salon, spend a lot, every 6 weeks to get my roots touched up. Now I go every 12 weeks, and on week 6 I use ESalon color. I'm a customer for life! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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So beautiful!!I love my custom color! It’s shiny and just the color I had envisioned!! I will be using esalon from now on. The results are so good, who needs to spend $200 at the salon!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |